Pretty good for the price.
04/12/2018 Ginny000, Virginia Beach, VA
Stayed on a weeknight.
What we liked:
1. Large, clean room
2. Comfortable mattress
3. Price
4. Pleasant staff
What we didn’t like:
1. Noisy guests at night in the walkway when we were trying to ... more
Stayed on a weeknight.
What we liked:
1. Large, clean room
2. Comfortable mattress
3. Price
4. Pleasant staff
What we didn’t like:
1. Noisy guests at night in the walkway when we were trying to sleep.
2. Noisy guests yelling and honking to communicate with each other early in the morning.
3. Puffball pillows. Who actually sleeps with these?
4. Sparse breakfast buffet, but then, the hotel was budget rated, so this is predictable.
5. Noisy heat/AC. It was below freezing during the night, but we had to turn off the heat to get some sleep. We keep two wool blankets in our car 24/7, which we used to keep warm. Other guests likely did not have this luxury.
6. No luggage carts, and elevator is at extreme rear of property. Because of physical difficulties we need both cart and elevator. The elevator was out of order the morning we checked out (we stayed one night). Such a pain.
Would we return? No. less
Thunderbird01, Guest Relations Manager at Best Western Thunderbird Motel, responded to this review
Thank you for taking the time to leave us a review here on TripAdvisor.
I am sorry to hear you had some issues during your stay with us. I do wish you had let us know about some of these things during your stay as we may have been able to remedy some of them.
Thank you for staying with us.