My wife was skeptical being Thunder Bay and past experiences. Check-in went well. Up to room and comments from everyone how clean and fresh it was. large empty fridge. enough plugs to plug and charge all the electronics (2 kids, 2 adults with multiple devices each) The free breakfast got the second set of comments. Everyone surprised at how good everything was. Choices for everyone from eggs different each day plus boiled always available, a meat with that (bacon, ham, sausage), quaker oats, cereals (including the sugary fruit loops for kids), coffee, fresh juices (orange, apple, pineapple), bagels, white, rye and some "healthy" grain style, english muffins all for toast, croissants, various pastries, etc. I've probably forgotten some items too. in shower, no shortage of hot water, nor pressure. other little kudos for them - ordered takeout at nearby restaurant to find out no cutlery, front desk accommodated. car rental forgot a brush (and boy was it needed), front desk once again accommodated. everyone on staff friendly from everyone at front desk, to breakfast "manager", cleaning staff, even staff cleaning snow outside. Won't hesitate to stay again. Only thoughts - for someone handicapped and needing the wall support bar might find the toilet paper dispenser in the way as it was mounted in our room right over top of the handicap bar. other thought is the waste with plastic utensils - kids broke a couple knifes and forks each meal - maybe a dishwasher would be more environmentally friendly - just nitpicking less
Stuarttbay, General Manager at Best Western Thunder Bay Crossroads, responded to this review
We are so happy that you enjoyed staying with us. Hopefully that the next time you pass through Thunder Bay, the sun will shine and the grass will be green.