Best Western Thunder Bay Crossroads

Was here for a few days business in October. Nothing bad to say...well, one small thing. Maid service neglected to remove used soap bar and shampoo container from shower stall shelf...I can see someone getting really put off by that....me...meh, not really acceptable but everything else was clean.,.they missed it. Mattress very comfy, great wall mounted temperature control..i.e. quiet and automatic, not those window units that always blow and always loud. TV was really good quality and great size. Breakfasts were fine...have had better but hot eggs and bacon/sausage, no issues. Good location, near airport but not loud although better to get a room not facing main street..could hear traffic a bit but not much. less

I was very impressed by the service here. The staff was incredible during a difficult time for me. They went above and beyond to make sure I was able to make it to my grandmother's funeral. Also it was the best sleep I have had in years! less

Location in city, very convenient. Were able to easily find our targets. And the information brochures available were very helpful. Thank you. Will most definitely select this accommodiation on our next visit to Thunder Bay. less

We’ve travelled across Canada and have stayed at many places that include breakfast...this place had the most clean dining experience. And it was nice and quiet and had many choices. Keep it up Best Western, this is a huge bonus for you! The welcome was warm and friendly upon checking in, and we didn’t feel rushed. Lobby was spotless. The room and bathroom were clean and had plenty of space. The airport is a little close, so it can be loud, but we didn’t notice it in the night. The location is otherwise great, lots of restaurants to choose from all within walking distance, and close to the Trans Canada hwy. We went across the street to a place called Naxos, and although it was extremely quiet here (it was late) food and service was fantastic. We are very pleased with our experience here and plan to explore more Best Western hotels in the future. less

Clean room, ample space, quiet environment, convenient location, great restaurants and grocery stores nearby, only few minutes from the airport, very friendly staff and delicious breakfast with a wide variety to choose from. less