Best Western The Westerly Hotel

1590 Cliffe Avenue, Courtenay, British Columbia, V9N 2K4, Canada
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Best Western The Westerly Hotel

Located in the heart of Comox Valley, this full-service Courtenay, British Columbia hotel offers premier event facilities near world-class skiing and golf. Guests at the Best Western The Westerly Hotel enjoy exceptional customer service, renovated gu show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western The Westerly Hotel

Traveller Overview:
4.0 Rating: 761 reviews
Excellent 39%
Very Good 34%
Average 16%
Poor 6%
Terrible 2%
Rating

linjiesong, wrote review 13/01/2020

Mrs

Room is clean, breakfast is good.Reception is nice and check in & out is fast. Just swimming pool is kind of small, but still ok for kids to play a little bit. Also you need to walk outside to go into... more

Owner Response
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review
Dear Mrs Thank you for choosing to stay at our hotel and for your review with tripAdvisor. We are glad your stay was pleasant except for having to walk outside to the pool. It has been very cold recently so it makes it less convenient we agree. Usually it is not a problem. We hope we will see you in the future.
Rating

Terra M, wrote review 06/01/2020

Great hotel for business or family trip!

Great spot for a relaxing mini holiday. Kids loved the pool!! Restaurant in hotel had good food for the price and menu selection was great. Front desk staff were very kind and helpful. I would defi... more

Owner Response
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review
Dear Terra M We are so glad you and your family enjoyed your stay with us. Thank you for letting us know how much you enjoyed the restaurants, pool and staff. We really appreciate your positive feed back! Looking forward to seeing your family again.
Rating

wtoulmin2015, wrote review 30/12/2019

Pleasent stay - Family Christmas

Nice Property, friendly helpful staff, family friendly property. No free continental breakfast but they gave us generous coupons for the restaurant and lounge. Good location right off the HWY 19A. Wil... more

Owner Response
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review
Dear wtoulmin2015 Thank you for staying with us and following up with a great review of our staff and facility on TripAdvisor. We appreciate all your positive comments in your review. We hope to see you soon! Cheers
Rating

asifa675, wrote review 22/12/2019

One of the best places to stay in the Comox Valley

I work in the Comox Valley 1-2x per month and I always stay at the Westerly. The restaurant or pub make great food. Plus if you want to save $$ there is a Thrifty's grocery store right across the str... more

Owner Response
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review
Dear asifa675 Thanks so much for complimenting us in your review! We greatly appreciate it. We have been having great success with our food in the pub, lounge and restaurant. It is nice to be recognized and to know we are on the right track. We loved that you wrote about us on TripAdvisor. Thank you for your continued support! Cheers
Rating

Kathy F, wrote review 10/12/2019

Very enjoyable

Very slick check in, with a pre check in available on line the day before. Pleasant and friendly staff. Room was lovely with no issues and nicely decorated. Lounge food and service were excellent, ... more

Owner Response
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review
Dear Kathy F First off, thank you so much for all the amazing compliments about our service, decor and front desk check-in and out! We appreciate learning where we are shining. Our apologies regarding the lack of service at breakfast and will look into that. Thank you for taking the time to write about us and giving us so many compliments!!