Best Western The Stuart Hotel

Very comfortable room. Excellent breakfast although it was not available till 07:00 Very Good location as it is near the indoor shopping centre, and football ground. Bathroom was clean but a little bit tired. Lovely shower less

People looking for a place to stay in Derby should be aware that this hotel caters for weddings, and in the case of a large wedding the staff will be more or less unable to focus on anything else. I think the member of staff who served our dinner mentioned the word 'wedding' as part of an excuse at least four times, to the point where I really wanted to say ' Is there a wedding going on? I didn't realise.' The reception area is quite smart, which may lead you to believe that the bedrooms are too. They aren't. The signage to the rooms is extremely confusing. If I had known there was no lift I would have asked for a ground floor room. As it was I had trouble locating my room and also finding my way back to the reception area, so I had to retrace my steps several times, and go up and down extra stairs. As I am waiting for a hip replacement this was not amusing. My son and I had to go up different sets of stairs to get to our rooms although I think they are on the same floor. I would have preferred to be closer together. As we checked in together I expected that. If the hotel cannot cope with normal guests at the same time as weddings they shouldn't accept the bookings. less

We stayed at The Stuart courtesy of Tesco's points and we were early but the reception we were greeted with was professional and accommodating. The hotel is located on a major road with adequate parking for guests but the car park rapidly filled up with others attending meetings. The room was small but OK for a few nights sleep. Noise levels were acceptable. We had the Chefs special curry on the first night and what a disappointment it was as it was inedible, nan bread was cold and hard and not an enjoyable meal. The bar area was adequate as it appeared to be used mainly as a meeting place for other guests attending meetings. Breakfast was totally different to the evening meal and it was first class apart from the mushroom omelette on the last morning of our stay. Special thanks to the Breakfast manager (Elaine - sorry if I have spelt your name incorrectly) as she was both professional and humorous. If we visit the Peak district again we will not be staying at The Stuart. less

Stayed here for work mid-week. The start was nit great as the car park was full and my colleague and I parked up against a fence hoping that the other users could squeeze through the gap we'd left. Check-in began slowly as they appeared to be having trouble with onw of the check-in computers, but once there was a queue, the staff opened another position and quickly cleared the backlog. The room I was given was back from the road and quiet, with a large, comfortable bed. It was nice to see biscuits which most hotels no longer provide, and the air-con unit was a welcome if slightly noisy addition. Certainly I slept better with it running than I would have done without it. The one downside to the room was a lack of water pressure in the shower, although it did the job. The bar and restaurant were clean and tidy and the service throughout was faultless. Breakfast was epic. The range of continental options was comprehensive (I helped myself to a nice healthy fresh fruit salad and low fat yoghurt which I then ruined by having a delicious pancake with maple syrup) and there were a number of cooked options including kippers, porridge and the full English with extras available. All in all, it's great value for money and I wouldn't hesitate to stay here again. less

Stayed for 5 nights on a business trip, cheerfully welcomed on arrival. The entrance, reception area, the bar are all very nice, as are the corridors. I was accommodated on the 3rd floor tuck up in the corner, with the noisiest air conditioning unit know to man positioned just below my window, which runs on and off most of the day and even worse, at night. The bathroom door opens about 60% as there's a massive sink tucked up behind it. All the spotlights in the bathroom are clinging to the plasterboard for dear life, exactly what you want in a moisture rich environment. If you like to relax with a decent shower, maybe try any other hotel, or the gym round the corner. Don't waste your or your companies money here, there are plenty of hotels in the area that offer a far superior experience at similar cost less