Best Western The Stuart Hotel

Booked into the Stuart and was disappointed to have to carry my suitcase and work bag up 2 flights of stairs that were narrow. Rooms were dated and there were stains on the walls and carpets, duvet was lumpy and had seen better days. Ok for a short stay, wouldn’t want to stay longer. less

The company had booked the suite for me to present an evening training session so it made sense to stay overnight. The rooms were clean and comfortable - I had one of the best nights sleep I have had in a hotel. The only minor negative is the tendency of hotels to use low light output light fittings and the desk area was a little dark. Evening meal in the restaurant was good quality and served quickly. I had the steak and kidney which was tasty and a good sized portion. Breakfast was served quickly and was very hot - watch you don't burn your mouth on the sausages! Again very pleasant. Welcome at the desk and the help when there was a mix up of times meant the staff get a big thank you. The hotel is of an era and style which is comfortable. less

The hotel was very modern and the staff were very friendly and polite. However, there was a lot of noise such as drunks, fire alarms and heating sounds, the desk had a broken leg and the pressure of the water in the shower was very high. The bed was comfy and the hotel provided wifi, a kettle, tea, coffee, mug, iron board, safe, wardrobe, desk, sink, lights and a toilet. The price i paid was out standing. less

We decided to book here because we were attending a party next door and it wasn't much more money to stay than get a taxi home. We booked a cosy double for £39 and a few days before our stay we got an email inviting us to make an offer for a room upgrade. We offered £5 to upgrade to a standard double (usually £15) and it was accepted. We arrived at 8pm and found the car park full except for several disabled spaces. We managed to squeeze the car in and went to check in. Reception staff were friendly and helpful and we soon checked in and went to drop our stuff in our room. The decor of the hotel and rooms is a bit dated but it was clean and tidy. The room was quite large with a big bed (I think it was two singles pushed together) and the bathroom was very clean and bright. The only downside we could see was that there was no kettle or tea and coffee facilities in the room - I'd have much rather had this than the toiletries provided in the bathroom. The room was very quiet at night and we got a good nights sleep but there was quite a lot of noise at about 8am which sounded like bins being emptied outside, and the noise of other peoples toilets flushing was quite loud. We could also hear other people talking in their rooms from ours so if you had loud neighbours it could be quite annoying. We didn't eat in the restaurant as the breakfast seemed quite expensive and we didn't have a drink in the bar so I can't comment on those. Check out was quick and getting out the car park with the code we were given was fairly straightforward. This hotel was in a really convenient location for us and good value for a single nights stay. less

I stayed in a double room single occupancy. The breakfast was very good as was the dinner in the hotel in the evening. The staff were all very helpful and nothing was too much trouble for them. They went out of their way to be helpful. less