I have stayed here on business travel several times and found it to be adequate, mainly due to its proximity to where my meetings were to be held. It is around 10 minutes walk with luggage from the station and the city centre.
The bedrooms are on two floors with a series of corridors forming a horseshoe shape. The rooms either look out onto roads, side roads, the back of a nursery or the courtyard car park. All are relatively noisy if you like to sleep with the window open.
The bathroom in my room was tired with a few corners that the cleaners had missed particularly the rear of the sliding door.
The restaurant serves more bar food fare, burgers, curry, fish and chips, overpriced steak, mixed grill. I sent my curry back as it had not been heated through properly. On the second night of my stay I went out to the local shopping centre cinema / foodcourt where there are a host of restaurants to choose from (Wagamama, Nando's, Carluccios, Tex-Mex and curries, etc).
The waiting staff are courteous and attentive and apologetic when I had to ask for my curry to be reheated.
Breakfasts are basic. The buffet is sparse, but you can order what you like off the menu. This is good as it reduces waste. I ordered porridge and it came piping hot and in quick time. Breakfast staff were efficient but not very friendly.
I have stayed at other BW hotels and generally found them to be of a higher than average standard. Although this hotel cannot change where it is located, it could maybe benefit from a bit of modernisation. It is fair to say that I have stayed at the Travelodge at Pride Park and found it to be better value for money, brighter, cleaner and to serve better food (even without an obvious kitchen). less