Ok for a short stay
27/01/2016 Chris H, Bolton, England, United Kingdom
We stayed for 2 nights whilst visiting friends for a catch up. The hotel from the outside is very smart with modern, new signage and an onsite car park which unfortunately is open to the general publi... more
We stayed for 2 nights whilst visiting friends for a catch up. The hotel from the outside is very smart with modern, new signage and an onsite car park which unfortunately is open to the general public for a fee so was pretty difficult to get parking
Our room was ok, incredibly warm and being on a main road meant the window couldn't stay open. The bed was comfy and clean and the bathroom sparkling.
The hotel does have a restaurant but with the intu centre 5mins walk away we went there instead.
Our first night was unfortunately interrupted by the guy in the next room and his paid for guest, the hotel seemed to be full of rather sketchy people that evening. When I mentioned this the next morning reception did apologize and in all honesty I should of reported it at the time.
On the second evening our key stopped working but this was rectified quickly and have no further issues with it. When we got into the room though we noticed house keeping had changed all the bedding, pillows and duvet not just covers and the replacement was hard and uncomfortable but we were just glad the noisy neighbour had checked out and the room was empty.
The staff on checkout were friendly and made sure we were happy, they really do do a good job in a challenging area.
All in all its not a bad hotel if you just need a place to sleep and at less than £90 for 2 nights ( we booked nearly 9 months in advance ) you can't complain but at standard rate booked a few weeks before I'd go elsewhere. less