It was so near to being good, but failed to deliver what it could have done.
The Sea Hotel is easy to find, situated on the corner at the end of sea road. It has a reasonable sized car park attached. You can walk into the town centre in 10-15 minutes.
After checking in I discovered that the shower was missing (not broken, missing!). Reception tried to suggest it was 'bath only room' but finally admitted that it was broken and that maintenance hadn't repaired it. When I asked to be moved to another room she said that there was only 1 left and that was for someone else checking in the next day. Charming, I still don't know how she decided that I was the one not having a shower. Eventually a convention organiser swapped her room for one night, then I had to check out the next day and check back in to another room for another 2 nights. Very poor.
The room(s): okay, clean, a bit dated, my colleague had black gaffer tape around the window to keep the wind out (they really need to get a new maintenance team). My rooms were a bit noisy with the aircon outside, so slept with ear plugs in. The shower was ridiculous, got 20 minutes exercise every morning running around the bath trying to get wet. Wifi was very patchy. The bed was comfortable.
The staff were generally friendly and helpful, although the woman tending the bar on the Thursday night closed up as I approached, said 'we're closed' without a smile, and didn't bother to inform me that I could get a drink from the night porter.
Breakfast was good with a nice choice, but once again not perfect. On the last day we were served short portions, and had to ask for more. Presumably the chef had used up what he had prepared and didn't want to cook more, so hoped to get away with guests just accepting it. This to me seemed typical of the stay, trying to get away with just good enough rather than aiming for the best.
So all in all its a mixed bag. Nothing was really that bad but neither was it really that special. It would be so easy to get everything spot on (repair showers, don't use gaffer tape, get staff to smile and give out info, serve a full breakfast). I've never stayed at a Great Western before and expected a little more. A single room was £70 so its not the cheapest and not the most expensive. Disappointing really as it was so near to being good, but failed to deliver what it could have done less