The hotel room that thought it was a sauna. We checked out early!
We've looked at this hotel in the past, but been put off by the reviews. However, last week we received some terrible news which necessitated a last minute trip up north. Making last minute travel arrangements meant we had to take our dog with us and the Sea Hotel was the only one in South Shields which actually stated on their website that they accepted dogs. In a panic, I rang and spoke to a helpful member of staff who assured me as to the suitability of the room. We arrived and were cheerfully greeted, and accepted the room as being, in my hubby's words, 'it is what it is'. Because we had a dog with us, we were in the annex out the back of the hotel, overlooking the car park. The rooms are in a low, prefabricated style building facing west, with a conservatory style corridor running along them, separating them from the (unattractive) car park. With it being the hottest day of the year so far, the sun beating down on the conservatory meant that the room was extremely hot when we arrived (around 4pm). The room had no air conditioning and the window didn't open, so we left the door open. Unfortunately, that allowed the dog to escape, so we placed the tub chair in front of the door to prevent her getting out. The room was spacious and clean, but the mattress on the bed was badly sagged in the middle. The shower worked, but had very little pressure in it. The towels were old and thin; my dog has better quality towels than these. Above all, the temperature was stifling. We sat and unwound from the journey with the door open for an hour, listening to the noise from the adjoining rooms as everyone else was doing the same, then left to go out for the evening. On our return, the room was unbearably hot but, being exhausted we fell asleep quickly. However, I woke just after midnight feeling as though my blood was boiling. I don't know what the temperature was, but I don't think I've ever been so hot. It was so unbearably hot that we actually took the decision to prop the room door open with the chair again, hoping that if anyone did try to enter the room, the dog would bark and frighten them away. However, we didn't relax and had a fitful night's sleep. Having a hotel room door open which leads directly onto a car park on a main street is not exactly ideal in terms of privacy or security. Next morning, we had breakfast, which was nothing special, but quite adequate. The staff in the restaurant were very friendly but I complained to reception about the room. The receptionist couldn't have been more understanding and offered to get some fans put in the room. However, 45 minutes later, there was still no sign of any fans and we took the decision to check out. I can't thank the receptionist enough for her understanding; she halved the bill for us and commiserated. This hotel needs a total overhaul. It's very sad and, for such a prime location, is really letting itself down. I've rated it one point as it does say 'rating of this property'. The property really is terrible but the staff are doing their best in difficult circumstances and deserve to better working conditions. I'm amazed that no one has thought to put some blinds on the conservatory windows, arrange for the room windows to open and spend a few pounds on some new towels. It's not rocket science and it wouldn't cost a fortune. What a difference it would make. £80 a night for this room is, in my opinion, twice as much as it should be. There are better and far cheaper B&Bs in Ocean Road just around the corner; shame they don't take dogs! less