Best Western The Plaza Hotel

This Best Western is walking distance to the Honolulu airport, which we did with suitcases, but also has a shuttle service. It is centrally located in Oahu, four miles from Pearl Harbor and has.parking facilities. Their breakfast buffet is well worth the stay and the breakfast “manager” is a five star gentleman! less

If you need a hotel close to the airport that offers a free shuttle and a substantial breakfast included in the price, then this is the place to stay. If your looking for a quiet relaxing hotel, this is not the place. Convenience is what this hotel offers. It does have a nice pool, and is walking distance to some fast food places, but it’s close enough to the freeways and surface streets that there is a constant drone of vehicle noise. less

The staff was friendly a speedy check in and check out. The rooms were clean. Overall i would highly stay at the hotel again. The employees were very friendly and welcoming. The lobby area was simply but very modern. less

I gave this property a 4 on service because of James at the Plaza Cafe and his staff. Having breakfast in the cafe every morning with an amazing host made us want to keep coming back. James shows his aloha to every person that walks in to the cafe and he engages with his guests and pays attention to detail and knows you and the reason for your visit by the time you leave. Security and Housekeeping were amazing and very helpful during our 4 day stay and they were very prompt and friendly. I’m sad to say that front desk for me was a disappointment. I expected to see the Aloha Spirit as they cater to many diversities including locals. I can honestly say that 3 people out of the entire front desk staff during my stay were friendly and very helpful. If I didn’t see those 3 I dreaded going to the front desk. The one name I remember is Rose. She was not helpful nor friendly and just stared at her computer screen while I spoke to her. I greeted her with a smile and hello and she just looked at me as if I was bothering her and asked another girl who was friendly to help me validate my parking ticket, which btw I had to keep validating daily. When at the gate calling for help to let me out seemed like a chore for whoever was on the other side. It was the same thing everyday, you need to pull another ticket and validate at the front desk. Or repeatedly telling me what I’ve already heard and took up time that I needed to be at the hospital instead of wasting on trying to get out of the garage. Other than that and being locked out of my room late at night, we enjoyed our room along with going to the cafe every morning, speaking with the friendly housekeeping staff and security it was great. Mahalo Nui! less

This structure is located very close to the airport. They also have a free shuttle that you can call to take you there. We stayed here because we had a very early flight the day after so it was one of the only options. Unfortunately, we could not enjoy the included breakfast because of the early leave. less