A good place for one night
17/01/2017 TheSchu's, Ontario
The beds are really small. We had 4 adults in a 2 double bed room, and the double beds were like a twin and a half. Plus there was no extra room in the room itself. The bathroom was super small, and w... more
The beds are really small. We had 4 adults in a 2 double bed room, and the double beds were like a twin and a half. Plus there was no extra room in the room itself. The bathroom was super small, and we barely fit our luggage in the room. The carpet was brand new! The tv was nice. It was a perfect location to have McD's for breakfast and to pick up our rental car. The pool was closed when we got to the hotel, and we didn't have time in the morning to use it, so I have no input on that. The elevators are small, and the lobby had a weird smell in the morning. The free shuttle was great and our driver was super nice! Our check-in was very easy, as was the checkout. less
Brent K, Manager at Best Western The Plaza Hotel, responded to this review
Thank you for staying at Best Western The Plaza Hotel recently!
Thank you for taking the time to write a review to share your experiences. We apologize we were not able to meet all of your expectations during your stay. Our beds are standard double size beds and our rooms are about 300 square feet, which is a little bigger than most rooms. However we are pleased to hear the other amenities were to your liking as we just completed a room refresh last year. You were one of the firsts to stay in our rooms!
Thank you again and we look forward to welcoming you back in the future!
Assistant General Manager