Best Western The Plaza Hotel

3253 N Nimitz Highway, Honolulu, Hawaii, 96819-1907, United States
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Best Western The Plaza Hotel

Whether traveling for business or leisure, Best Western The Plaza Hotel is the perfect Honolulu Airport hotel to call home while visiting Oahu. This pet-friendly Honolulu hotel provides easy access to the areas most popular destinations, including be show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western The Plaza Hotel

Traveller Overview:
3.5 Rating: 1812 reviews
Excellent 28%
Very Good 33%
Average 22%
Poor 9%
Terrible 6%
Rating

PaulTj, wrote review 14/02/2020

Very nice -room 1020

Loved our room, was surprised how nice it was, better than many Hyatt rooms we have been in, and room 1020 is a corner with large windows and amazing views of the Airport and city , no beach but then ... more

Owner Response
AirportHotelGM, General Manager at Best Western The Plaza Hotel, responded to this review
Aloha PaulTj, We are so happy you enjoyed your stay. Please come again! Mahalo, Jim Heather General Manager
Rating

dlandersonlubb, wrote review 13/02/2020

Avoid this place like the plague !

This has to be the absolute worst hotel I’ve ever encountered at any price . I see from other reviews that the elevator issue is not a new one . The management rationalizes that a part needed to repai... more

Owner Response
AirportHotelGM, General Manager at Best Western The Plaza Hotel, responded to this review
Aloha dlandersonlubb, I understand the frustration of having one of our elevators out. This is a rare occurrence and as of February 13 the elevator has been fixed but this review will last for an eternity. We spared no expense to get the elevators fixed as fast as we could. The reality is that special parts need to be located and then shipped to Hawaii. This doesn't alleviate the frustration you experienced and I apologize for that. I just want future travelers to know that this situation has been resolved. Mahalo, Jim Heather General Manager
Rating

2415momm, wrote review 13/02/2020

Loud

Really loud road noise- find another hotel! We stayed at this hotel to help facilitate the trip back to Dallas. It was awful. I usually do not write negative reviews!!!Save yourself and your hearing!!... more

Rating

Doxrus89, wrote review 12/02/2020

Nice for the price

I stayed here on my return trip with an overnight layover. This hotel is much nicer than the airport hotel down the road and only for $10 more. If you’re trying to decide where to stay, stay here and ... more

Owner Response
AirportHotelGM, General Manager at Best Western The Plaza Hotel, responded to this review
Thank you Doxrus89!
Rating

Spitit, wrote review 12/02/2020

Sub standard

Arrived on 2/5 only to find out that one of the 2 elevators was down and has been down for the entire time that I was here. Trying to get down to the lobby in the morning especially is terrible, you ... more

Owner Response
AirportHotelGM, General Manager at Best Western The Plaza Hotel, responded to this review
Aloha Spitit, Please accept my apologies for our elevator. One elevator was down due to a computer board issue that required a new one to be brought in from the mainland. These things unfortunately take time in Hawaii. I hope you will give us another chance in the future. Mahalo, Jim Heather General Manager