do not book this hotel
this hotel did not meet our expectations, the key I should have picked up on is the price. however we chose it due to it's location to the airport and the free shuttle. I will never stay there again. ... more
this hotel did not meet our expectations, the key I should have picked up on is the price. however we chose it due to it's location to the airport and the free shuttle. I will never stay there again. the only pluses I already mentioned.
Cons: old outdated, dirty carpets, rooms are small, so only 2 (supposed to be double beds) more like twins. these rooms should have a single queen bed only. multiple layers of paint noted. corners dirty, no water pressure, if you turned on the cold water then your shower was cold. if you just used the hot then it was too hot. this hotel acepts pets, it allows pets to use the grass are that is around the pool as a place to do their business!, they provide pick up bags and signs that say pet waste causes disease1 but no enforcement. what a joke. the pool are is loaded with flys! I wonder why. this is a health issue and the Hawaii department of health should take a look at this. I will be notifing them. hepatitis A is a concern. the breakfast items were all cold. do not be fooled. if you don't want to stay in the Wakiki madness stay near Ala Moana. run from this Best Western. less
AirportHotelGM, General Manager at Best Western The Plaza Hotel, responded to this review
Thank you for your feedback. I do not understand your comments about the pet area. The pool is completely fenced in away from the grass area and pets are not allowed into the pool area. It is two completely separate places.