Leaks from a Toilet in Room above me took nearly a week to fix but somehow that was not the worst of my stay. The worst part was being Lied to by the management of Best Western when I went in after a week there and gave them my new Best Western Credit Card to replace the Holiday Inn card I'd checked in using. At that Point I repeated that I wanted to Stay for as long as possible as this was during the COVID19 mess, and they told me that the max was 27 days and I'd have to check out for a couple days and could then come back. We then discussed the Rate and I was told that the would do it for the same rate that I had. I told him to go run my card as I was ready to rack up the Required amount to collect my Signup Bonus. There was no Paper work signed due to this COVID19.
About a week later I come back to a note on the door saying I had to vacate unless I do not live in the area AND I am considered an essential worker, I met both of those requirements so the GM, Brandon, told me not to worry about it. I told him also I could furnish a letter if that would help his Documenting my eligibility and and he said he'd appreciate it if I'd get him a copy. NOTHING was mentioned about any rate change or having to leave in a few days as we had already reached an agreement several days earlier.
Then not even two days later I'm getting a call from the Weekend Clerk that I had to leave. I told her I had an agreement with the GM to stay and that I had $400 worth of Groceries I'd bought in the room and I couldn't go anywhere. SHe then proceeds to tell me that the Owner of the Hotel had decided he wanted to raise the Rate to Non COVID times and NEARLY TRIPLE what I had booked and what was agreed to extend for the entire 27 days just days before with the Hotel's GM
I told them I had no intention of leaving or Paying the Highway Robbery Rate that then now wanted to charge. They then threaten to call the Police and I told them to go ahead. An hour or so later the Police had to come tying up them from doing important work and dealing with a Hotel Who doesn't want to honor their agreement to an Essential Worker during a worldwide crisis.
OH and the Sewage Leak . . . One evening I notice I had water all over my computers and a monitor I'd setup on the Kitchen Table. I immediately notified them and was told they'd have it looked at the next day. It would only leak periodically so I knew it had to be when someone used water, not a supply line. This went on for nearly a week with me offering to help their maintenance guy find it and have them not book the room above me where it was coming from. I return home one day to find the Maintenance guy and a Cleaning lady cleaning up. I asked him what he found, he didn't speak English so I asked in Spanish and he told me that it was from when they would flush the toilet above that a drain pipe was leaking.
But he didn't think that the actual "Poop was escaping because it was a very thin hole so it effectively filtered it and just let out the Grey sewage water. Evidently this is OK where he was from.
Oh yeah and numerous Electrical Outlets don't work, or don't now, come to think of it they are near where this leak was so maybe they have been affected. less