adequate
Considering the $80 per night, this place was fine. It was clean. Front desk help not very friendly. I asked for a new refrig on Monday morning, because the 1st one was squealing, making it hard to sl... more
Considering the $80 per night, this place was fine. It was clean. Front desk help not very friendly. I asked for a new refrig on Monday morning, because the 1st one was squealing, making it hard to sleep. Asked for it to be replaced by Monday afternoon when I came back. It wasn't replaced, Went to the desk, they couldn't replace it, I had to change my room. Heat pump heating system started and stopped all night. Forever to get hot water to the sink. Bath fan did not exhaust the steam. Exterior Side doors did not get locked overnight, security risk. Location is good, it is just off the highway, w/out heavy traffick except during state fair. NY state fair is w/in walking distance, but no sidewalks. less
Dhaval P, General Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the review. We will be sure to let maintence know that there are a few things they need to fix and look at within the guest room. We appreciate the feedback and we hope you will choose to stay with us if you are ever back in the area. Thanks again!