Best Western The Inn at the Fairgrounds

670 State Fair Boulevard, Syracuse, New York, 13209-1308, United States
based on 354 reviews Trip Advisor Logo
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Best Western The Inn at the Fairgrounds

Enjoy delectable fare at Daniellas Steakhouse on site, or walk across the street from our Syracuse hotel to the New York State Fairgrounds, where your favorite treats can be found during special events.

For those looking for a shopping trip show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western The Inn at the Fairgrounds

Traveller Overview:
3.5 Rating: 354 reviews
Excellent 29%
Very Good 36%
Average 18%
Poor 7%
Terrible 7%
Rating

J3169RSdough, wrote review 22/03/2020

Very Clean but out of the way

This hotel clean, up to date and friendly. The staff was very helpful and friendly. We were travelling I-81 and found the location out of the way. You definitely need a gps to find it and to get back ... more

Owner Response
Dhaval P, Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the awesome review. We are happy to hear that you not only had a great stay with us, but an awesome dinner as well! Hopefully we will see you again in the future if you are ever passing through Syracuse again. Thanks again!
Rating

Michael L, wrote review 07/01/2020

Never again

On November 16 after driving for nearly 14 hrs we arrived at the hotel exhausted and hungry. We went to check in at which point we found out our room was right next to the elevator. We have a light sl... more

Owner Response
Dhaval P, General Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the review. We are sorry that you had such a difficult time upon check in. This is not a common problem that we have as all of our front desk is very well trained. We have talked with the staff member responsible for your check in, and also provided her with more training. Regarding the charge we had released the hold on the card the morning after you checked in, the wait time was your bank processing time. Thank you again for staying with us and sorry for the confusion with your check in.
Rating

Happy_Guy_Ottawa, wrote review 04/12/2019

Nice place to stay

Enjoyed the hotel, clean, quiet staff were good; that said we arrived at 9;30 pm and had to wait 15 minutes for staff to show up, when the person did show up the arrived with curlers in their hair. ... more

Owner Response
Dhaval P, General Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the response. This is actually in no way acceptable of our front desk staff, as they are required to be presentable at all times. We will be sure that we speak with them about what is and what is not acceptable as a part of our uniform. Thanks again!
Rating

Kevin H, wrote review 07/11/2019

adequate

Considering the $80 per night, this place was fine. It was clean. Front desk help not very friendly. I asked for a new refrig on Monday morning, because the 1st one was squealing, making it hard to sl... more

Owner Response
Dhaval P, General Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the review. We will be sure to let maintence know that there are a few things they need to fix and look at within the guest room. We appreciate the feedback and we hope you will choose to stay with us if you are ever back in the area. Thanks again!
Rating

Aishiawit8323, wrote review 05/11/2019

Jones Family

Enjoyed our stay, comfy and cozy, clean and quiet, no complaints what so ever great price and the location was perfect to all of our activities and to all restaurants... Would definitely stay again no... more

Owner Response
Dhaval P, General Manager at Best Western The Inn At The Fairgrounds, responded to this review
Thank you for the awesome review! We appreciate the feedback and we hope to have the Jones Family with us again in the near future!