I recently stayed one night at this Best Western, the first night of a 1.5 week trip, and enjoyed my experience overall. I checked in late, around 10pm or so, but the front desk agent checked me in quickly. He wasn't overly friendly or informative but not rude or anything either. My only other staff related issue was maintenance in the morning was working in the room next door, and were quite loud, and were also in the hallway, doing ceiling repairs, and for like a minute, obliviously stood and blocked me from passing, and were rude/unfriendly. Staff did not seem to wear masks.
There is a to go breakfast at the front desk, but what was given was a bit odd, a bag of DORITOS, nature valley bar, cheese danish, and yogurt. Better than nothing! Coffee from machine in lobby was good.
The property is nicely renovated throughout, with nice tile, fixtures, and a modern aesthetic. My room was also nicely renovated and everything looked new. The room was VERY clean, the king bed was comfortable, but the pillows were oddly small.
The bathroom was spacious, large walk in shower, very relaxing and large jetted tub, but the shower had weak water pressure, and temperature kept fluctuating in shower/was difficult to adjust. Also the handle came right off when I first tried to use shower, but I got it back on. Only other issue was traffic noise seemed a bit louder than usual from previous visits, but in morning, I realized my window (first floor) was UNLOCKED, and slightly cracked, which was a bit scary, as anyone from parking lot could have come in, and that should be checked between stay overs!
Overall, I would definitely return to this Best Western, as overall the rooms are nice, comfortable, new/renovated, and I slept well on the comfortable mattress. The room was a great value overall! less