Best Western The Hotel Versailles

The hotel was close enough by car to The Palace of Versailles and the breakfast was really good. The stay was pleasant enough. We were there as a family of four for two nights, and we were given a good size room. However, as we needed a family room, we were given one on the first floor which meant climbing a lot of stairs, which was not easy with large suitcases, as they didn't have any lifts in the hotel. That was an issue at the beginning and end of our stay, when suitcases had to be taken up or down the staircase! The rooms on the first floor were also a little dark, as they only had a couple of small skylights and no other windows. less

Restaurant wasnt open on a Saturday, TV in rooms didn't work, wifi didn't work, take out menu didn't deliver..... our family went to bed hungry and they said they were closing the bar at 8 then closed it at 7 without notice! less

Hotel chosen because near the innovation campus. Unfortunately the small room (at ground floor) was not provided of a true desk, therefore working was not possible. Moreover there was an unpleasant smell in the room. The bathroom was ok. Good the breakfast and very good the restaurant. In the end the best characteristic is that the hotel is in a strategic position to go to Versailles. less

A pretty good hotel near to Versailles but not so close to demand Versailles prices and with the advantage of free parking. It was clean, quite well equipped. We had a great powerful shower and a coffee machine. The staff were very friendly and helpful. We took the bus to and from Versailles each day. They were regular and reliable. The 264 /261/262 stop across the road from the hotel and cost 2 euros each way. Much cheaper than parking at Versailles. The only strange thing.... the hotel is not staffed in the evenings from Friday to Sunday and the restaurant closes. The closure is from 8pm. We were not told about this at time of booking. But it was not a big problem and you can still get in as they email a code. Strange idea nonetheless. less

The hotel was extremely hot all over when we arrived. When entering the room it was like a sauna so I contacted reception and they said as it's cold outside they are still set to heating and not cooling. It was 23 degrees C outside!!!. The receptionist was extremely rude and said, no they can't change it just open the window. It's an expensive hotel and I don't expect to be told if I can cool my room or not!!. The rooms are small and very tired as are the beds that sagged very badly. We spoke to the booking company who cancelled it immediately and going us a great place. I would avoid this hotel unless your desperate. I should have really known better from Best Western, I've never had a good experience. less