Best Western The Hotel Versailles

We had booked the hotel for 5 nights but due to some emergency we had to cancel our reservation on spot. When we reached the reception, we were greeted by the receptionist Ana. When we told her about our cancellation ...she was so helpful and she made sure that we are comfortable . She had already finished her duty but she stayed an hour extra to make sure that our problem is sorted out. She also gave us a room to take rest . While we went into the room, I must say , the room was very comfortable and had all ammenities. Amidst all this confusion, I forgot my passport bag in the lobby. All my ID proof and my wallet was inside the bag.....and i did not remember about the bag until Ana came to our room and handed over the bag to us. Thanks a ton Ana. I stongly recommend the hotel authorities to appreciate her for her wonderful work. Regards, Dr.Sadaf less

The hotel was close enough by car to The Palace of Versailles and the breakfast was really good. The stay was pleasant enough. We were there as a family of four for two nights, and we were given a good size room. However, as we needed a family room, we were given one on the first floor which meant climbing a lot of stairs, which was not easy with large suitcases, as they didn't have any lifts in the hotel. That was an issue at the beginning and end of our stay, when suitcases had to be taken up or down the staircase! The rooms on the first floor were also a little dark, as they only had a couple of small skylights and no other windows. less

Restaurant wasnt open on a Saturday, TV in rooms didn't work, wifi didn't work, take out menu didn't deliver..... our family went to bed hungry and they said they were closing the bar at 8 then closed it at 7 without notice! less

Hotel chosen because near the innovation campus. Unfortunately the small room (at ground floor) was not provided of a true desk, therefore working was not possible. Moreover there was an unpleasant smell in the room. The bathroom was ok. Good the breakfast and very good the restaurant. In the end the best characteristic is that the hotel is in a strategic position to go to Versailles. less

A pretty good hotel near to Versailles but not so close to demand Versailles prices and with the advantage of free parking. It was clean, quite well equipped. We had a great powerful shower and a coffee machine. The staff were very friendly and helpful. We took the bus to and from Versailles each day. They were regular and reliable. The 264 /261/262 stop across the road from the hotel and cost 2 euros each way. Much cheaper than parking at Versailles. The only strange thing.... the hotel is not staffed in the evenings from Friday to Sunday and the restaurant closes. The closure is from 8pm. We were not told about this at time of booking. But it was not a big problem and you can still get in as they email a code. Strange idea nonetheless. less