Best Western The Hotel Versailles

I stayed here when there was an event on in the Palace and though its about 40 minutes walk away it was perfect for my stay as the bus gets you in there quickly and easily. The rooms are comfortable and clean and staff are very friendly and helpful less

Having planned a full weekend for the whole family of 6 to visit Paris including vetsailles, we once again stayed in this wonderful hotel. So convenient, a short no worries drive to the Eiffel Tower and less than 5 minutes to the Chateau Vetsailles. less

We had booked the hotel for 5 nights but due to some emergency we had to cancel our reservation on spot. When we reached the reception, we were greeted by the receptionist Ana. When we told her about our cancellation ...she was so helpful and she made sure that we are comfortable . She had already finished her duty but she stayed an hour extra to make sure that our problem is sorted out. She also gave us a room to take rest . While we went into the room, I must say , the room was very comfortable and had all ammenities. Amidst all this confusion, I forgot my passport bag in the lobby. All my ID proof and my wallet was inside the bag.....and i did not remember about the bag until Ana came to our room and handed over the bag to us. Thanks a ton Ana. I stongly recommend the hotel authorities to appreciate her for her wonderful work. Regards, Dr.Sadaf less

The hotel was close enough by car to The Palace of Versailles and the breakfast was really good. The stay was pleasant enough. We were there as a family of four for two nights, and we were given a good size room. However, as we needed a family room, we were given one on the first floor which meant climbing a lot of stairs, which was not easy with large suitcases, as they didn't have any lifts in the hotel. That was an issue at the beginning and end of our stay, when suitcases had to be taken up or down the staircase! The rooms on the first floor were also a little dark, as they only had a couple of small skylights and no other windows. less

Restaurant wasnt open on a Saturday, TV in rooms didn't work, wifi didn't work, take out menu didn't deliver..... our family went to bed hungry and they said they were closing the bar at 8 then closed it at 7 without notice! less