Best Western The Henry Parkes Tenterfield

The room was a good size, the bed was comfortable and it was an easy walk to the shops and restaurants. It was nice to have separate lounge chairs to relax in. Although it was on the highway, it was not too noisy. less

We stayed one night in this motel. The room was an average. We ate dinner at the restaurant and its food was total disastrous. I ordered 3 Lamb cutlets which came with chips and verges. The cutlets were deep fried with crumbs. They were greasy and tasted unfresh and simply off. Pepper sauce was thickened as if it was made for wall paper paste. This style of cutlet cooking was not clearly stated on the menu, it only says “ lamb cutlets”. If I knew I would not have ordered the dish which cost $30 for 3 chops. The vegetables were boiled to death and lost freshness. The cook simply knows how to kill a good dish. We were hoping for some local produced fresh meats and verges, oh, no, but only in my dreams! The staff were not keen how we thought about the food and did not even like to know the feedback, simply showing no passion on what they are doing. Pub food and services are better than this lot and they call this “restaurant food.” Oh, I have been conned. That is all I can say about the whole thing. less

I felt this particular motel represented excellent value for my dear old wife and I. Paying around 120 for the room for just the 1 night, the place did the job and was more than clean and comfortable. Very freidnly staff too less

Stopped at this motel as part of a much longer trip with a group of twelve. Clean comfortable average room as was expected. Located on main street close to all required amenities, restaurants, hotels and takeaways. less

So overly disappointing, stayed here as it was listed as 5 star, definitely not 5 star, closer to 3. Room was well appointed, BUT, toilet wasn't properly clean, neither was the rest of the room, stocked fridge looks like everything had been in there for a very long time, went down the road for drinks & nibbles. A/C had issues, sometimes it was cold sometimes it was cooler outside the room than in, maybe ok in winter but not in January, roof module in the bathroom had no light globe, just the heater globes, again maybe good during winter but mid January was very plain. Food was awesome in the restaurant, we ate both dinner & breakfast, a bit expensive but top notch fare, so give it a pass. No pool?????? I was told over the phone there was a pool, when we arrived we found in th room book, 'pool is down the road at the local baths', when asking the staff they advised the pool had been removed, how do you call yourself 5 star with no pool? TV worked, Austar was a joke. either channels where just static or worse offering than normal TV stations, maybe they shouldn't advertise it on their sign outside, just disappointing. Room needed freshening up, lots of marks all around the place, gardens unkempt, grounds unkempt, not surprisingly, we were virtually the only guests staying there. Next time we'll probably book somewhere different, it wasn't cheap & the facilities aren't up to the price asked, very poor value for money less