Great Hotel Almost 5 Out Of 5
22/06/2017 375Christopher1983, Ipswich
We stayed here a couple of years ago back in 2014 for the local big antiques fair nearby in Ardingly, and this time we came for a longer stay to not only visit the antiques fair again but also visit a... more
We stayed here a couple of years ago back in 2014 for the local big antiques fair nearby in Ardingly, and this time we came for a longer stay to not only visit the antiques fair again but also visit another local attraction down the road in Uckfield. Warm welcoming greeting from reception staff, and building still retains it's old world charm. Rooms have been refurbished since our last visit and the mix of old and new styles blend in quite nicely - however the minor little niggle that prevents a perfect 5 out of 5 rating was the bathroom was quite small and the had basin had a tendency to splash over when using it, but did enjoy the dual shower set up especially after a long hot day out. Breakfast was great as it was last time with cooked to order English Breakfast items with the continental buffet, and even the food in the bar was great as well as it was so hot when we visited we did not want to travel too far to find places to eat, the fish and chips and sausage sandwiches are certainly top restaurant quality. One of the waitresses think her name was Amanda certainly went above and beyond to make our visit quite special when we had a slightly disappointing dessert in the bar.
Would come back again some time if we are visiting in the area. less
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review
Thank you for taking the time in reviewing your stay at the Birch Hotel , Haywards Heath as it is important to me I receive guest feedback as this assists me in evaluating our performance. I am really pleased to read that your stay met with your expectations but note your comment concerning the basin which I will review. We look forward to welcoming you back to the Birch Hotel in the future .