23/09/2015 itsme190919, Wigan, United Kingdom
Now I have stayed in this hotel perhaps four times before...... and as it's the only real hotel in Haywards Heath it has become a bit of "needs must". In the past my stays have been ok.... it's nothin... more
Now I have stayed in this hotel perhaps four times before...... and as it's the only real hotel in Haywards Heath it has become a bit of "needs must". In the past my stays have been ok.... it's nothing special and somewhat over-priced too.... but I checked in as usual.... and all seemed to be ok.
The design of the hotel seems to have changed over the years and I'm assuming that the main restaurant / function room was formerly a courtyard that has been roofed over...... and there was to be a 40th birthday party during my stay. I went to my room to find that it was not only on top of part of this space.... but, out of the window and I could actually touch the open roof-lights to the same space..... there was to be no escape from the party!!
I made myself scarce until early evening and, to be truthful the party didn't get going til 8pm ish....... and I'm not that much of a moaner so I put up with it.
From "She sang Shang A Lang" to "Oops Upside Yer Head" I lived every minute..... but at 10.30 I thought... WOW.... peace. But at 10.45 it started again..... but was over by midnight.
Not too bad I thought..... though I do wonder why they insist on putting people NOT associated with an event right over or next to venue... but hey, lets get some sleep.
BANG, BANG, BANG..... scream.... expletive..... and more expletives..... Ahhhh, the Saturday night fight on my landing. The sound of splintering wood..... screaming girls... shouting men.... more banging.... ahhhh, a young man now looking for Dan in my room..... if Dan was in my room it could alleviated some of the stress... but alas no... Dan wasn't in my room.
So... I got dressed and went to reception.... Victor Meldrew here I come. I began to tell my saga to a staff member who said he could help..... but alas no... the duty manager was called.... I actually asked for the duty manager first but I'll gloss over that administrative error.
It seems that a wedding party had returned to the hotel... some were still drinking at the bar..... some were outside.... and of course some were fighting upstairs!
It was decided almost straight away that I could have a refund..... which I thank the manager for..... but it did then take over an hour to sort out the situation with attempts to get the people from the room next to me to own up... and pay up!
So..... now you'll say my moan is all about guests and not the hotel... maybe.
My actual room was very comfortable..... the bed was great..... but on two counts I seemed to have been allocated a room in totally the wrong spot.... and then I was actually in the middle of a series of rooms held for the wedding group.... so that is a fault of whoever did the allocation.
So if you do happen to be booked into the hotel.... ask for a room away from the function room..... there are some nice rooms facing the car-park that get less noise!
For me.... my work probably won't take me back there.... so the problem won't arise. less