I wasn't at all impressed upon arrival. First of all, we passed the place by as the sign was not lit up. I had requested a first floor room ( I have mobility issues ) and was given a room on the third floor. I am a Diamond rewards member and was told I couldn't have a simple upgrade to a King room and was given the noisiest room in the building, beside the elevator. There wasn't even any ice on our floor. I guess that's how this hotel treats guests who are staying on reward points.
The wifi was a joke! It was slower than the dial-up we used to have years ago. We also had to sign in every time we opened our computer. At all the other hotels we stayed at on our trip our computer was signed in for our entire stay. It was quite annoying.
The sink was outside of the bathroom, but the vanity was small and didn't have enough room for our toiletry bag. There was no exhaust fan in the bathroom.
The beds were low to the ground and hard. The mattresses weren't of the best quality.
The saving grace of this hotel was the breakfast. Hands down the best included breakfast I've ever had at a chain hotel. There was both bacon and sausage and home fried potatoes. They had a large assortment of fruit including sliced melons, grapes, and big strawberries. They even had fried eggs!!!! Even though they were over hard, real eggs, Yeah! The attendant was very friendly, attentive, and helpful. The breakfast room was large and surrounded by beautiful murals. I would suggest adding a few more tables, as they may be needed at peak times. There was enough space to easily accommodate 4 more tables.
I wish I could have given my review more stars, especially after such a wonderful breakfast, but I was most disappointed not to have received a better room as one of their top rewards members. Also, the wifi was the worst we had on our two week road trip, less