Friendly staff, comfortable hotel
02/03/2017 Tom W, West Vancouver, Canada
3 day stay here for work last summer, small group of people and keeping very odd hours. We put them to the test of patience and they won. Very professional staff, eager to help and went above and beyo... more
3 day stay here for work last summer, small group of people and keeping very odd hours. We put them to the test of patience and they won. Very professional staff, eager to help and went above and beyond to make our work and stay there easier. Good knowledge of the area was a great help and the advice for Kitimat was right on. Great Breakfasts and I'm sure the food later would be superb as well, we just never got back in time....
I would not hesitate to go back and stay here for a holiday, maybe one day!
I was astonished to find that the green policies being started at this hotel, which are largely ignored here in Canada, rival the best of the ones in the US that I have stayed in. I have stayed in 15 or 16 US hotels in the last 3 years and a good 50% are very green now. This place and 1 other in BC are the only green ones I have been in. Well Done! less
Best Western T, Front Office Manager at BEST WESTERN Terrace Inn, responded to this review
Dear Tom W
Thank you for sharing your experience at Best Western Terrace Inn. It was an absolute pleasure to have you as our guest. I'm very pleased to read that we were able to provide you with an enjoyable and comfortable stay. Thank you for your kind comments on our staff, their knowledge and services. we hope to have another opportunity to serve you in near future.
Front Office Manager