Friendly service and amazing breakfast
14/09/2019 Westscotian, North Vancouver, Canada
I recently spent four days at the Best Western Terrace as I was working in Kitimat. Admittedly, the hotel is a very tired old building but I really felt the staff and wonderful breakfast made up for i... more
I recently spent four days at the Best Western Terrace as I was working in Kitimat. Admittedly, the hotel is a very tired old building but I really felt the staff and wonderful breakfast made up for it. A wonderful and completely unexpected high quality breakfast which includes made to order omelette bar, baked beans, sausage, hash browns and really good coffee sealed my loyalty. Room I had was a bit small and 3 star at best. It did have a nice size fridge and TV seemed relatively new. WIFI signal was strong all the time. Hotel has lots of parking and is walking distance to several restaurants also. I do recommend this hotel and will stay here again for certain. But please note it is a solid three star hotel at best but I was won over by the 5 star service (all staff could work at the best hotels in the world. Truly awesome staff!) and great breakfast. I travel so much for work, it is the little things that matter to me. less
Best Western T, Front Office Manager at Best Western Terrace Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 250-635-0083.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.