Great Hotel and Staff
22/03/2017 patnf, Longview, Texas
I stayed at this location the nights of March 18 and 19, and was in room 101, at the end of the hall by the stairs and an exit door....but there was no noise. I arrived at the hotel just in time to wi... more
I stayed at this location the nights of March 18 and 19, and was in room 101, at the end of the hall by the stairs and an exit door....but there was no noise. I arrived at the hotel just in time to witness a very rude group of baseball team chaperones (youth baseball) yelling at the two ladies at the desk, Monica and Andrea. Never once did either lady lose her composure or raise their voice. The chaperones and their group finally left and you could see the staff breathe a sigh of relief. Chaperones---what kind of example were you giving the children you were in charge of?! Anyway, back to my stay at the hotel: The manager Mike stopped and spoke whenever he saw me in the lobby, and every staff member was friendly and professional. Andrea, Monica, Doug and the young man on the evening shift on Saturday whose name I did not get, and the lady in charge of breakfast...Thank you all for every thing you do to make travelers' stays nice.
I was in a suite with 2 queen beds and a hide-a-bed sofa. There is also a microwave, mini-fridge and little kichen-type sink. This is in addition to the vanity sink. I had a large flat screen tv with a lot of choices of channels. Although I did not use them, there is an iron and ironing board. Bed is comfortable with several pillows.
The hotel is next door to Texas Roadhouse restaurant, and the restaurant gives Best Western guests who show their room key a 10% discount.
Even with the road construction and sometimes challenging traffic issues, I will definetly stay at this location again. less
bwtempleinnandSuites, Webmaster at BEST WESTERN Temple Inn & Suites, responded to this review
We sincerely thank you for your brief but important review. We are delighted to know that had a very pleasant time during your stay with us. Your words of encouragement will boost our morals greatly.
We hope to see you again in future. Also, we hope you will recommend us to your friends and family. Thank You.