Smells, dirty, bugs
16/06/2019 windmills, Texas
We booked this hotel because of location. When we drove in, we saw a sign that said, "Help Wanted." That's usually a bad sign, and it was. Upon check-in, there was no one to wait on us. Upon open... more
We booked this hotel because of location. When we drove in, we saw a sign that said, "Help Wanted." That's usually a bad sign, and it was. Upon check-in, there was no one to wait on us. Upon opening the door to our room, we were overwhelmed with an unpleasant odor. We left the door to the outside open a while. Then, we saw the filthy carpet..ug! There were bugs in the bathroom, the tub drain did not work well, and one could not close the door without getting behind it. It was the smallest bathroom I have ever seen. We turned the A/C or Heat on, and horrible smell came out. I'm so glad we were only there one night. We did not dare attempt their breakfast. The only reason that I did not give this place one star is because the walls did appear that they had recently been repainted. less
BestWesternTaylorInn, Hotel Manager at Best Western Taylor Inn, responded to this review
Thanks for your comments.
I’m sorry that several issues combined to make your stay less than desirable.
Our sincere apologies.
We take real pride in offering the best possible guest experience, and I understand that we let you down.
You can be sure we’ll do better for you next time.
Nothing means more to us than providing a pleasant guest experience.