Would have been excellent, but pool wasn't open
02/10/2018 James F, Melbourne, Australia
Good sized room, with ability to get to dinning room without going outside. Wifi a little slow, but manageable for emails. However, the pool wasn't open, but this information wasn't available on their... more
Good sized room, with ability to get to dinning room without going outside. Wifi a little slow, but manageable for emails. However, the pool wasn't open, but this information wasn't available on their website prior to booking. less
ann S, Owner at Best Western Tamworth Motor Inn, responded to this review
Dear James,
Thank you for your positive review for most aspects
.
We apologise for the pool not being available for your stay. The pool is to be fully replaced with new paving and planting, which we thought would only take a few weeks, during the winter months, to complete . We are very excited about this but approval has been slow and work is still being staggered, which is quite frustrating. I was hoping this inconvenience would be short term and I must confess I do not know how to amend all the different booking sites for minimum periods and was hoping all work would have been completed before the weather warmed up. Please accept my apology.