Best Western Ta Inn Hotel

Not really good service level and at all time avoid dealing with the manager on duty called Joakim. He will much rather go into discussion with you than solving issues that occur... Teach this manager some skills and tell him not to go into discussion with a customer (Diamond Select). less

The building looked old at the first sight, then the reception was on the second floor. Paid 695kr for the first night, 645kr for the second night, free parking, including breakfast, strong WIFI, and small gym and sauna. Close to Kokpunkten, and E18. Breakfast was fairly good, got pancake, Nutella, whipped cream for my daughter. All the staffs were really friendly except the house keeper. That’s the only down side from this hotel. The lady opened the door (without knocking) while we were still in the room. And she closed it with saying sorry, but say something else that we don’t understand. They didn’t clean the room on our second day. I guess maybe coz I didn’t put up “plz clean my room” sign. But they should have asked. But then again, they didn’t even greet us, it was us that day “Hej” to them. The room is 15 sqm, pretty same with other choices in the area. Plus, they put a big size fan in the room, for just in case, well, I was exactly that case. less

I booked a 2 night stay for myself, my wife and infant daughter with a relatively short notice. The fee was around 2000 sek which seemed pretty cheap compared to many other options. The hotel is within walking distance from the train station and there is a large grocery store around the corner. Takes about 10-15 minutes to walk downtown. We were provided with a excellent infant crib. The room was very spacious and clean. It was at the end of the hall so I assume it's larger than the rooms in between. A comfortable queen sized bed, couch, large flatscreen tv with the standard Swedish channels I assume, kitchen table and a water cooker. We had some problems with the shower in that it leaked out of the cabinet so we had to use towels to keep the floor dry. The breakfast buffet is excellent although I think they close too early at 9 pm. If you want to you can eat dinner aswell in the dining area or in your room for a reasonable price. The hamburger was excellent but the kebab dish was below average. The staff were all very polite and helpful. Overall we were very satisfied and would recommend it to anyone travelling to Vasteras. less

I did not enjoy this stay. We just came back from our weekend in Västerås, attending a friend's wedding. We were really looking forward to this trip, but the hotel was a big disappointment. It is not very centrally located - we needed a car to go to the city centre. It is an old building that has been poorly maintained. The room had an effort of refurbishment, with a new bed and a new tv stand, but other than that the floor carpet was dirty, as was the bathroom and the windows. What was particularly bad was an issue with the toilet flush, which had a leak and filled the bathroom floor with water each time it was filling up. We mentioned this to the receptionist upon check-out and he seemed to know about it, but to not care at all. The breakfast was ok quantity-wise, but the whole breakfast area gave an unclean impression: pancakes being in the same pot as sausages and bacon. This hotel was the cheaper option compared to others, but if I find myself in Västerås again, I will choose a pricier option, but probably a more decent as well. less

We've had a very pleasant stay in BW, although the hotel doesn't have the look on the outside, inside it was a good experience. In comparison to price and quality... the breakfest was OUTSTANDING!!! I will visit this hotel again only for the breakfest. AAA+++ less