Needs Updating Desperately
18/03/2019 MrsOregon2009, Eugene, Oregon
This is the Hotel United Airlines put me in for the night. I am not sure had I been paying for it I would have stayed here. Definitely looks like they have not updated the decor since since at least ... more
This is the Hotel United Airlines put me in for the night. I am not sure had I been paying for it I would have stayed here. Definitely looks like they have not updated the decor since since at least the 80s. It is just outside of the airport and appeared to be the only airport hotel, that I noticed. The staff were friendly enough and it appeared to be clean, though I didn't look too close, sometimes ignorance is bliss.
There is an airport shuttle, again nice enough folks. Not sure I would stay there again. But if I HAD to...maybe. less
GM_Front_Desk, General Manager at SureStay Plus Hotel by Best Western Syracuse Airport, responded to this review
Thank you for sharing your feedback after your recent stay with us. Providing a comfortable and relaxing visit is what we strive for, and we're happy to hear that your accommodations were comfortable and that our shuttle was convenient for your time in the area. We appreciate your constructive comments regarding our decor, and our team will use your review to work on improving our facilities. We apologize that your experience did not quite meet your expectations, and it would be our pleasure to host you again in the future so we can make sure you enjoy the excellent experience you deserve.