Welcome Port In A Snowstorm
20/11/2016 Ichbinverloren, Buffalo, NY
Returning from a ski vacation in Austria (10 hour flight) then return a return flight from Dulles (Washington DC) back home to Buffalo New York was grounded in Syracuse because of a snowstorm. The ... more
Returning from a ski vacation in Austria (10 hour flight) then return a return flight from Dulles (Washington DC) back home to Buffalo New York was grounded in Syracuse because of a snowstorm. The Best Western Syracuse Airport staff picked us up in the hotel shuttle and whisked us to our haven of refuge. I cannot say enough about the kindness, courtesy and efficiency extended to us by staff members Curt, Heather and Mary. The hotel and rooms are a bit dated, however our room was comfortable and exceptionally clean. So thankful to tumble into a warm, comfortable bed at the end of an exhausting day of travel. Breakfast is included, simple fare with plenty of coffee to get us up and started for a hotel shuttle ride back to the airport to rent a car to FINALLY get home to Buffalo. less
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel.
I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.
We appreciate your patronage and hope you will stay with us again the next time you are in the Syracuse area. We look forward to your return.