Best Western Surf City

I normally don't stay at Best Westerns, but this room was booked for me because of a work commitment. I was pleasantly surprised with my stay. The receptionist was very friendly and this three-story property had an elevator, even though it had outdoor hallways. The room was of typical size, but the bed was comfortable, the heat worked well and the the TV was decently-sized and had a lot of channels to choose from. The two big surprises for me were the wifi speed (80/80) and the quality of the towels. There's not a lot a hotel owner/manager can do about their physical location and massive upgrades to the rooms can be very costly. However, giving guests free & fast wifi is a relatively-easy and inexpensive option. Bath towels are a little more expensive and likely to "walk away" from the property more often, but a difference people notice. These were the best towels I've ever had anywhere. I liked them so much, I wanted to get the name so I could buy some, but they were private label. less

My friend and I had such an enjoyable stay at the Best Western Surf City in Huntington Beach. The hotel was clean and equipped with everything we needed/wanted, just like home. The bed was very comfy and the pillows were amazing. We had to remove the pillowcase to look for the brand so that we may purchase it. The breakfast was simple but absolutely delicious, the scrambled eggs, sausages and potatoes were sumptuous. The coffee was excellent and the different types of teas were lovely. less

A very central place to stay while in Huntington Beach. Close to everything; Beach, shopping, freeways. Hotel was clean, friendly and helpful. Had what we needed. Breakfast was good. A small area but had what we wanted. less

This is a decent hotel. It’s in a good location. The rooms are a nice size and the beds are comfortable. They didn’t have any blankets to add to the bed on a cold night so I was cold most nights. The bathroom could use some upgrade. The towels are scratchy and not very absorbent. The pool was clean. less

The breakfast food was terrible. No coffee ready when we came in to eat. Eggs and potatoes looked and tasted nasty. The response to correcting a noise situation from 11:15 pm to 2:00 am took 2 hours and 45 minutes and was terrible. less