Best Western Surf City

19360 Beach Boulevard, Huntington Beach, California, 92648-2502, United States
based on 699 reviews Trip Advisor Logo
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Best Western Surf City

The Best Western Surf City is an ideal choice for long or short stays. We are conveniently situated minutes away from beaches, Disneyland, Knotts Berry Farm and all Southland attractions. We offer tastefully furnished rooms, some with private Jacuzzi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Surf City

Traveller Overview:
4.0 Rating: 699 reviews
Excellent 45%
Very Good 35%
Average 12%
Poor 3%
Terrible 3%
Rating

James M, wrote review 13/01/2020

A Pleasant Surprise

I normally don't stay at Best Westerns, but this room was booked for me because of a work commitment. I was pleasantly surprised with my stay. The receptionist was very friendly and this three-story p... more

Owner Response
Front D, Public Relations Manager at Best Western Surf City, responded to this review
Hi James, Thank you so much for your review! We hope to see you again soon :)
Rating

Voyage526813, wrote review 11/01/2020

Delicious breakfast

My friend and I had such an enjoyable stay at the Best Western Surf City in Huntington Beach. The hotel was clean and equipped with everything we needed/wanted, just like home. The bed was very comfy ... more

Owner Response
Front D, Public Relations Manager at Best Western Surf City, responded to this review
Thank you so much for your review! We are planning on expanding the breakfast options even more with upcoming renovations. Stay tuned! ;)
Rating

CCBeach1975, wrote review 08/01/2020

Convenient, Clean and Accessible

A very central place to stay while in Huntington Beach. Close to everything; Beach, shopping, freeways. Hotel was clean, friendly and helpful. Had what we needed. Breakfast was good. A small area but ... more

Owner Response
Front D, Public Relations Manager at Best Western Surf City, responded to this review
Thank you for your review! We look forward to your next stay.
Rating

VickiW999, wrote review 01/01/2020

Christmas in Surf City

This is a decent hotel. It’s in a good location. The rooms are a nice size and the beds are comfortable. They didn’t have any blankets to add to the bed on a cold night so I was cold most nights. The ... more

Owner Response
Front D, Public Relations Manager at Best Western Surf City, responded to this review
Thank you for your review! We will look into your concerns as the quality of our products is very important to us. We look forward to your next stay.
Rating

italy1937, wrote review 29/12/2019

Two night stay at Surf City Best Western

The breakfast food was terrible. No coffee ready when we came in to eat. Eggs and potatoes looked and tasted nasty. The response to correcting a noise situation from 11:15 pm to 2:00 am took 2 hour... more

Owner Response
bwsurfcity, Manager at Best Western Surf City, responded to this review
Thank you for taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 714-962-4244. Sincerely, Van Than General Manager Best Western Surf City