The area felt safe and it would be a shopping lover's dream due to being literally in the Superstition Springs Mall's parking lot. Shares parking area with Denny's and McD's. Great area; not just the mall but also close to other various types of stores including furniture stores, used bookstore, western wear, and a Walmart very close by too, it's just on the opposite side of the mall.
Didn't use the pool or hot tub so can't comment on that.
The room was relatively clean but could use a bit more attention. Tiny bathroom had black hair from previous occupant, both on the floor and on the shower walls. Also there was cut tags on the bathroom floor from when someone staying there previously had cut tags off clothing they had bought. Obviously the maid didn't see it; these things were behind the bathroom door and wouldn't have been seen if the door was open. I only saw it when I shut the door to use the bathroom. Our white socks turned black when walking on the carpet. The carpet was a dark brown color so it was impossible to tell that it was dirty until we looked at our feet. We kept our shoes on as much as possible inside the room after that. This was not the fault of the maids because it appeared it had been vacuumed. I think they need to shampoo the carpets or maybe replace them. Other areas in the room were spotless; bedding and sink areas, fridge and microwave etc. To be fair I didn't notify the staff; they probably would have moved us to another room but we were in town for a wedding and not going to be in the room much; just there to sleep. We just kept our shoes on and shrugged it off. Maybe our room was not one of the remodeled ones. We were in room 120 and assume all the rooms would be the same. At 64 dollars a night, we weren't expecting the Taj Mahal so we didn't complain.
The bed was comfortable but not enough blankets; I think all Best Westerns do this now but the bed had just a sheet and one thin blanket. This was easily remedied by calling the front desk who immediately brought another blanket (great service) and then the bed was perfect. We slept well with no complaints. Our room was a King with a pullout couch. We didn't open the couch so can't comment on its sleeping comfort.
The highlight for us was the breakfast. Most BW's have a free hot breakfast now and this one did not disappoint. Large selection both mornings we were there and it was exactly the same both days: scrambled eggs, 2 types of sausage (both patty and links), pancakes, make your own waffles, and biscuits and gravy. The gravy actually had sausage meat in it, not just the white goo that other hotels often serve. And of course the usual muffins, toast, english muffins, oatmeal, apples, bananas, this hotel had clementine tangerines too. Breakfast is served from 6:30 to 9:30 and we overslept on day 2. I hurried to the breakfast room right at 9:30 and the breakfast lady was so nice. She let me load several plates of food and even offered me a makeshift tray/big box lid so that I could carry the loaded plates back to our room so my sleeping husband could still get his breakfast. Thank you to the breakfast lady!
Service at the hotel was great.
Overall, the value was there. We got a good deal for the amount we spent. This is a value hotel with a good hot breakfast and good staff. Location is very convenient. If they shampoo or replace the carpets, it would be perfect. less