Best Western Superstition Springs Inn

The staff at this location are extremely professional and excellent at performing their jobs. I enjoyed the hot tub and enjoyed that it was secured at night with a locked gate. We used the laundry facilities and they worked very well. less

Dirty, stained towels. Tv that didn’t work internet at the McDonald’s was stronger than the hotel. An odor permeated from the room that was gross. The staff was extremely nice and did their best to accommodate, but overall a terrible value for the cost. less

Honestly there was so much that happened that I tried writing it all down and realized I wrote a novela. To save people time and money just go somewhere else. The front desk girls need a lot more training. All my issues were with them. The room was decent and the price was ok. less

Your location Best Western Superstition Springs Inn 1342 S Power Rd, Mesa, AZ 85206 Hotel Michael Seidenfeld 65 points 2 hours ago I have to say , the staff at BW Superstition Springs is the Best I've ever seen in my many years of staying at hotels.. One particular girl named Tabitha Ochoa went way above and beyond service. I had to be at the hospital up the street and 5 mins before I was getting picked up they cancelled on me . I mentioned to Tabitha the day before about I wasn't sure about my ride and this girl says to me , I can take you tomorrow is my day off and hands me her phone number. I thanked her thoughly.But the next day when my ride didn't show up , I called her and she told me sure I will be there in 10 mins..and she was. I was having heart surgery and didn't want to miss this appt ! I have to say that she saved the day for me and everything went well . I'm so happy there is still people in this world with a Kind Heart ! Tabitha you deserve Major Kudos from me and Hopefully BW recognizes what you did for a Customer ! This young girl tells me she works 2 jobs and is raising a child. I haven't met such a kind person in so very long , good to know there is people in this world like Tabitha Still !! Thank you kindly and your kindness and professionalism ! I really hope that BW Superstition Springs recognizes this and rewards you to the Fullest !! Thank you Tabitha and the entire staff there for a Great stay and I hope everyone reads this and wants to stay at this hotel. Kindness goes a long way !! Kudos to you'all there !! Sincerely, Michael Seidenfeld. less

We’ve stayed at this hotel every year the past few years. Special shout-out to Trisha this year, who facilitated moving our 4 room reservation to the best western plus Down the road after discovering their pool had a mechanical failure. She was incredibly gracious and accommodating. We had six kids that were very much looking forward to a pool. We will be back next year! less