Best Western Superstition Springs Inn

We have visited this facility many times in the past and will continue to do so when in the area. Over the years it has been well maintained, beds are comfortable and rooms have always been clean. The staff is friendly and helpful and the free breakfast is one of the best we have encountered. less

I booked an express deal through Priceline, and ended up with Best Western Superstition Springs. I checked in a little after 3pm and they were having an issue with clean towels, it went back and forth and I said I’m okay without towels for a while just bring them when they are ready then all of a sudden the rooms all had clean towels according to housekeeping. I was put on the second floor no elevator, no biggie for me but kind of inconvenient in the hot 3pm sun to lug your luggage up two flights of stairs. When I got into my room it smelt like pipe tobacco and there was a white substance all over the curtains and a/c unit. The couch was stained with a white substance as well. I noticed there was a filter with a substance shoved inside the a/c unit as well. Pretty obvious so you know housekeeping sucks. I went down to the front desk and they agreed and changed my room. I felt skeptical because there cleaning obviously isn’t good but just got past it. At about 3am I took a shower and it was freezing cold water, I could understand better if it was 8 am but at 3 am no hot water. Freezing, I grab a towel and it was hard and crunchy and after I wiped my face realized it was dirty, there was black stuff, I’m assuming makeup in at least 3 separate areas. I looked at the on switch in the bathroom and it was full of gunk. I took a video. I’m stuck in this rat trap, I sleep on my left side. Next morning I have an eye infection in my left eye. Makes sense, if your not willing to clean the towels why clean the sheets that’s a lot more work. Went to get ice at 5:30am and doors are locked, you need to call to be let in. This hotel is for people who want to smoke smoke smoke. I’ll never do an express deal through Priceline in fear I would get this nasty place. I would not recommend this dirty place! less

The drive was long, dark. My eyes were heavy, 1already after 1a.m. not sure where to stay. Called many hotels on the trip and the B.W. Superstition was the most helpful and the cost was great for amenities less

Small 2 story dated property. Our view faced a Denny's and a fast food drive thru. Very busy and noisy. Checked in at 4:30pm to get room keys and returned at 11pm to sleep. Woke up hearing drive thru orders Every garbage can was overflowing attracting lots of flies and bees. Went down to a busy, cramped breakfast area. Impossible to keep clean. Left right after breakfast. Will not return. less

The whole staff that I met was extremely courteous, helpful and very professional. Check in was fast and easy. Jonny the evening deal clerk was great, very nice and professional. Clean rooms, complimentary breakfast was great, check out was fast. Great overall experience. Will definitely come back. less