This was a 10-day vacation beginning in Salt Lake City and ending in S Dakota. We were originally scheduled to spend 1 night in this hotel as kind of a stopover between Yellowstone and Rapid City, but we didn't really care for our hotel in Jackson Hole and wanted to be closer to Yellowstone. We ended up checking out early from our hotel in Jackson Hole and extended our stay in Cody to 3 nights. Unfortunately, mother nature threw a monkey wrench in our plans and the roads in Yellowstone were closed due to snow. We were diverted north to Montana. It wasn't until later in the evening that we finally got cell service and I was able to call the Best Western and let them know we couldn't make it. They did not charge me for the night! We checked in the next afternoon, and we were put in a suite. I don't know if this was because AAA booked the hotel or if it was because the hotel was relatively empty or if I recently because a rewards member, but whatever the reason we loved it!!! There were thermostats in all of the rooms, including the bathroom, and tv's in both the living room and bedroom. We were also provided a Wifi password upon check-in. My only complaint about the room was that there were no extra blankets. That's it! The only other issue I had was at breakfast. The bottom of the biscuits were hard as a rock. The only issue my boyfriend had was the lock on the door to the indoor pool. This was a great hotel and we wished more of our vacation was spent at this hotel, and Cody as well. It was a beautiful city with gorgeous scenery, and we wished we would have had time to take in what the city had to offer. We definitely plan to return to Cody and to this Best Western. Since returning home, my boyfriend and I have both said that after spending a couple days in a suite, we don't know if we could stay in a "regular" hotel room again. ;) less
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review
Thank you for staying with us and the great review. We are thrilled to hear that you enjoyed your stay. We couldn't agree more that our rooms are very comfortable and make a perfect place to relax after a long day of traveling. I will pass your comments along to the 8th Street and the hotel staff and tell them all to keep up the hard work. We look forward to seeing you again.