Best Western Sunland Park Inn

Images online do not meet actual accomodations. I have never been so disappointed. The smell in the lobby was so horrible. Room was dirty (flies on windowsills and floor. Burrs on floor that I got stuck 3 times in my feet (finally kept shoes on except in the shower and in the bed). There was a lawn chair and alot of debris and cigarette butts in pool. My husband had to try to fish them out to let our daughter swim, but finally gave up and we couldn't let her swim. No lotion or conditioner. We had to buy food outside of hotel because the odor was so bad in the lobby. less

My husband and I were passing through on our motorcycles and were quite tired and beat. We decided to try the BestWestern. We were greeted friendly by the front desk manager (Casandra) who quicly and efficiently checked us in our rooms. She made us feel very welcome and said she would be on duty until 11pm if we needed further assistance. She suggested a nice restaurant in the area. All in all, our stay was quiet and very reasonable. less

I had a good nights rest in a very clean room. The lobby and overall appearance was tidy and efficient. When I arrived and when I left, the staff was very nice and personable. I will look for Best Western on my next motor vacation. less

We booked two room online. We arrived to find them at opposite sides and opposite ends of the building. My wife and I were not happy to have our daughters so far away but as we arrived late there were no other options. I book a deluxe king room for my wife, my two boys, and me, and a double queen my for teen daughters. We learned that the executive two queens beds are actually part of connecting rooms. The connecting doors have little insulation and we could hear the family next door like they were in the room with us. Fortunately, after a boisterous 90 min it was like a light switch was flipped and it was silent after about 11:30. The road noise on the room facing the street was pretty bad. The staff seemed indifferent. less

The spacious rooms are clean and comfortable with a updated decor. The lobby is clean and the front desk was very helpful. The breakfast has a wide assortment of options that will fit most diets. Love that the rooms have microwaves and mini fridges. less