Best Western Sunland Park Inn

1045 Sunland Park Drive, El Paso, Texas, 79922-1325, United States
based on 191 reviews Trip Advisor Logo
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Best Western Sunland Park Inn

Location is everything, which is why our El Paso hotel is just a few blocks from the Sunland Park Racetrack & Casino, and a short drive from the El Paso Convention Center.

Close to UTEP University and also just a few blocks away from Sunland
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Pets not accepted
Check-in & Check out13:00:00 | 11:00:00
1045 Sunland Park Drive, El Paso, Texas, 79922-1325, United States

Reviews of Best Western Sunland Park Inn

Traveller Overview:
3.5 Rating: 191 reviews
Excellent 27%
Very Good 26%
Average 15%
Poor 17%
Terrible 13%
Rating

joseph p, wrote review 19/09/2021

Hotel of the Flies

Ongoing external sewage construction on and near hotel caused an unhealthy stay. An open manhole in the parking lot with sewage being pumped in from an open pit on another part of the property cause a... more

Owner Response
Melisa Velasco, General Manager at Best Western Sunland Park Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9155874900. Sincerely, Vasant Bhalsta Owner Operator Best Western Sunland Park Inn
Rating

Runnie2014, wrote review 21/08/2021

Horrible but will tolerate for 1 night

Wow this is a horrible motel. I stayed in room 122 on the night of 8/21. Observations: smelly like durian in the front lobby. Outside my room smelled like a rotting trash can / sewage. The room: well,... more

Rating

811kathleenw, wrote review 09/08/2021

Not the best

We had to wait at least 15 min to check in at 10pm. We were exhausted from driving for 12 hours and just wanted to get our room and go to sleep. The room we were given was dirty, had not been cleaned ... more

Rating

greencharlene99, wrote review 02/08/2021

Do not stay here!

The room was very dirty. My grandson's feet were filthy after walking barefoot. More than 30 mosquitos in the room and only solution was for a can of Raid which I had to get for myself as the front de... more

Rating

Chukster2021, wrote review 21/03/2021

NOT up to Best Western standard

Deffinitely NOT up to Best Western standards. The clerk at the front desk was curt. When we went to the first room we were assigned it was obvious that someone (probably staff) had used the pullout b... more