Very nice hotel
17/03/2018 Pam M, Gravenhurst, Canada
This seems to be a newly refurbished hotel, very nice and clean. I was worried about the traffic noise since we were at the front of the hotel but it was very quiet. I was surprised to see they had an... more
This seems to be a newly refurbished hotel, very nice and clean. I was worried about the traffic noise since we were at the front of the hotel but it was very quiet. I was surprised to see they had an elevator, a great feature for someone who is disabled and unusual in a hotel this size. Our room was lovely and clean, the bed was very good and the sheets and towels were good quality.
My only complaint was the bathtub. The tub surround was not installed properly and the tub, although clean was stained. less
GarCindy, Manager at Best Western Sunland Park Inn, responded to this review
Dear Pam M,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 915-587-4900.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Sunland Park Inn