Best Western Sundowner

125 Overland Trl, Sterling, Colorado, 80751, United States
based on 543 reviews Trip Advisor Logo
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Best Western Sundowner

Due to county restrictions our pools & fitness center are temporarily closed. Conveniently located just off Interstate 76 in Colorado at Exit 125 between Ogallala and Denver, the Best Western Sundowner offers award-winning customer service, newly rem show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
125 Overland Trl, Sterling, Colorado, 80751, United States

Reviews of Best Western Sundowner

Traveller Overview:
4.5 Rating: 543 reviews
Excellent 54%
Very Good 30%
Average 8%
Poor 4%
Terrible 2%
Rating

Woody372, wrote review 26/07/2021

Rotten wood, horrible smell and mold…

Upon arrival, the exterior of the hotel looks nice and well kept. The interior was very gross and looked like it hadn’t been cleaned since the hotel was built. The lobby, stairs, Halls and two bedroom... more

Owner Response
Travis Capraro, Sales at Best Western Sundowner, responded to this review
Hello Wilson, Please accept our most sincere apologies as your experience is not acceptable. We would love for you to reach out to our General Manager, Jodi at gm.bwsundowner@gmail.com or by calling the hotel directly at 970-522-6265 so we can have an opportunity to make this up to you. I can assure you that we are better than this review, and we'd love a chance to prove it. We hope to hear from you soon!
Rating

duffer47, wrote review 30/06/2021

Pretty pricey for older venue

Wife and I stayed on way back to Nebraska... location good right off 76. Rooms large but dated. Bed was comfortable though. Staff accommodating. Indoor pool down for maintenance. Had points or ... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Thank you so much for thinking of us during your travels! We're so happy to hear you had a great stay with us! We're just as bummed when our pool is down, thank you for being patient. We hope to see you again soon next time you're in Sterling.
Rating

fpittington, wrote review 29/06/2021

Hotel Stay

A pleasure to stay at this hotel where we have stayed numerous times before with pleasant stays The staff were wonderful. The Hotel is an older one and is beginning to show its age. It was very clean ... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
We're so glad to hear you had a great stay with us! We're so sad to see your 2-star review and would love to know more about that. If you wouldn't mind, please reach out to Jody at gm.bwsundowner@gmail.com and let us know how we can improve next time. Please travel safely!
Rating

877happytraveler, wrote review 25/06/2021

Friendly staff and well cared for rooms

We arrived very late, and had a very easy check in. Having inside and outdoor access to the room made it very easy to get settled in for the evening and to get our breakfast in the morning. They had p... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Long car trips take a lot out of you, we get it. Thanks for choosing to rest your head with the best Happy Traveler! Enjoy your time on the road and we hope to see you again soon down the road!
Rating

445alexandram, wrote review 24/06/2021

Great location nice hotel

Located right off the Interstate and close enough to town where we could get dinner and a few items. The property is very nice and attractive looking. The room was very nice. Large enough that we fel... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Wow, thanks for making our day! It truly means the world to us that you thought of us during your travels and we couldn't be happier that you enjoyed your stay. Be safe, and come see us again soon!