Best Western Sundowner

My wife my step daughter and myself had a wonderful time each night and each day we are at The Sundowner Best Western in Sterling Colorado we enjoyed the breakfast we enjoyed the pleasant staff we enjoyed the cleanliness of the rooms we enjoyed everything about this Best Western it's an oasis in this town of Sterling Colorado thank you Best Western! less

I have stayed here multiple times and it’s usually great but this stay was a little disappointing. My room was pretty small the smallest I’ve had there and I workout in my room which was a little tight. There was trash on the floor in my room on the first day and hairs in the bathtub also on the first day. The breakfast is usually decent but this time the eggs were very dry not really edible and they usually have oatmeal but didn’t the first morning and my coffee was full of coffee grounds. This hotel is usually very good so I’m hoping it was just a one time thing where they were just off because I stay here for work and would like to keep staying here. less

Impressed with the efficient check-in, the staff and the room was lovely. Took full advantage of jacuzzi tub to relax and destress after hundreds of miles of driving. Even though I was on the first floor and there was someone staying above me this hotel was extremely quiet. less

Lots of problems however the front desk person was helpful. Problems include hard to access the internet, a broken door lock mechanism, an odor in the room, a very loud AC unit and lots of BUGS in the room. The continental breakfast looked so bad we didn’t want to even try anything. less

The handicap room had dog hair in a clump on the floor. The AC rattled every time it went on. Resident had a dog tied up outside that barked into the night. Had to call the front desk. Not enjoyable, We have had much better stays in the past. We come through at least twice a year. Will be looking for a different route in the future. less