Best Western Sundowner

125 Overland Trl, Sterling, Colorado, 80751, United States
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Best Western Sundowner

Due to county restrictions our pools & fitness center are temporarily closed. Conveniently located just off Interstate 76 in Colorado at Exit 125 between Ogallala and Denver, the Best Western Sundowner offers award-winning customer service, newly rem show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
125 Overland Trl, Sterling, Colorado, 80751, United States

Reviews of Best Western Sundowner

Traveller Overview:
4.5 Rating: 536 reviews
Excellent 54%
Very Good 30%
Average 8%
Poor 3%
Terrible 2%
Rating

dreamoon1992, wrote review 04/01/2021

Good customer service

Great customer service, friendly staff, all of people are very helpful and generous. The room is very clean, good environment. Very easy and fast check in/out. This hotel met the CDC standard and mask... more

Rating

lajd2003, wrote review 30/12/2020

Best @ Best

Exceptional staff. Extremely clean. Conveniently located! They take pets! Enjoyed our stay! Great attention to detail during COVID and thankful for the extras measures they took. Recommend to anyone l... more

Rating

Katzpjs, wrote review 07/12/2020

Stranded on I 76 with the 2nd tire blowout!

'Loved this Best Western Hotel. They had a lovely spacious room with 2 queen beds plus room for our dog. They had a very clean room, a buffet breakfast that we could choose the items" to go" back t... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Thank you so much for making our day! We're so glad you were able to enjoy our socially distanced, modified breakfast! We hope you and your furry family member will come visit us again soon, travel safe!
Rating

20GerBear15, wrote review 18/11/2020

the Best Western Sundowner in Sterling CO

This would be a great motel if they were more thorough with their cleaning...dust on lamps makes one wonder how clean anything else could be. the people are nice and helpful. breakfast is decent for... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Hi there! Thank you so much for your review, as we take them very seriously. We're sad to see that you found dust on your lamp as we take our cleanliness precautions very seriously, especially now during this worldwide pandemic. We can assure you that our Housekeeping Staff is trained on cleanliness protocols in full, which includes the lamp shades. We also use electrostatic sprayers throughout the entire property to ensure all germs are kicked the the curb. We will be sure to bring this to the attention of all staff to ensure it doesn't happen in the future to you or any other guests. We hope you'll give us another chance to earn your trust next time you're in Sterling!
Rating

Denise L, wrote review 20/10/2020

Not happy

After driving 15 hours we decided to stay at this Best Western because it was the highest rated hotel for that area. Front desk clerk was wonderful. When we arrived in the room it was full of flies & ... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Sundowner, responded to this review
Hello Denise - first and foremost, please accept our most sincere apologies as your experience is not commonplace nor acceptable. We are doing all that we can to get rid of those pesky things as we completely understand what a nuisance they are in the entire community. We would love for you to reach out to our General Manager, Patricia, at pjohnson.sundowner@gmail.com or by calling the hotel directly at 970-522-6265 so we can have an opportunity to make this up to you. I can assure you that we are better than this review, and we'd love a chance to prove it. We hope to hear from you soon!