Wish I'd made a different choice
28/12/2016 SmallFry72, Austin, Texas
We were in Kerrville for my son's basketball tournament and stayed at the BW. The rooms were huge and clean, but the bed was cheap and flimsy. My back was killing me the next morning. Like I said, the... more
We were in Kerrville for my son's basketball tournament and stayed at the BW. The rooms were huge and clean, but the bed was cheap and flimsy. My back was killing me the next morning. Like I said, the room was huge, which made the tv seem tiny. It was hard to see it from anywhere in the room. I don't feel that the a/c had much control. It was either freezing or hot...nothing in between. On the day we were there, it was drizzly. The sidewalks to the room were very slick. All the rooms are designed to either open to the street or open to a courtyard. The corridor to the courtyard was in need of cleaning, and it was obvious that people used this area to smoke in, as there were several cigarette butts and the stench. The ice maker didn't work, but I found the one on the second floor in operation. You are given a card for a free breakfast at the restaurant next door. Breakfast is my favorite meal of the day, so it was nice to get freshly fried eggs. You are given 3 breakfast choices...eggs, pancakes, or cereal with sides, but get this, the coffee was not included, so our "free" breakfast cost $4.88. For what it cost to stay here, we won't be back. less
Michael L, General Manager at BEST WESTERN Sunday House Inn, responded to this review
We apologize for the inconveniences you experienced during your stay. We do value our guests. We do want you to return and be satisfied. Please do not hesitate to contact me directly by phone. (830) 869-1313 or by email at email@example.com.