Best Western Summit Inn

9500 Niagara Falls Boulevard, Niagara Falls, New York, 14304-4909, United States
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Best Western Summit Inn

This comfortable and affordable Niagara Falls hotel offers abundant amenities and easy access to Niagara Falls, Fashion Outlet Mall and Norampac.

If you love adventure and stunning scenery, this Niagara Falls hotel is perfect for you! Niagar
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
9500 Niagara Falls Boulevard, Niagara Falls, New York, 14304-4909, United States

Reviews of Best Western Summit Inn

Traveller Overview:
4.0 Rating: 1359 reviews
Excellent 38%
Very Good 39%
Average 13%
Poor 4%
Terrible 3%
Rating

poseydameon, wrote review 03/04/2021

I woke up in room 208 after being bit by what I discovered was two bed bugs in my bed I was bit on my Breast and arm

Bed bugs was in room 208 the first bed and the manager tried covering it up by saying they didn’t see any bugs after 4 days later of entering the room when I have the pictures of the bugs crawling in ... more

Owner Response
Kristina Baird, General Manager at Best Western Summit Inn, responded to this review
It is unfortunate you did not enjoy your stay. However, you were advised that we had to have a professional come in and examine the room. Our staff on site is not equipped to do so, as bed bugs are a serious manner. One in which we do not take lightly, as we have preventative service done every month. Upon examination of the room there was no indication of bed bugs. Our GM tried to reach out to you in regards and unfortunately communication was interrupted. I hope you will consider stay with our brand in the future. Sincerely, Samantha Guest Services
Rating

astaryus5, wrote review 04/01/2021

Great stay, clean, affordable!

Everything was clean, rooms were cozy and spacious. Staff was friendly. Location was good for tourist, only being about ten minutes from most attractions. Would recommend staying here. Breakfast was s... more

Rating

Suzanne_Schiff, wrote review 21/09/2020

Great Value

We stayed at the Best Western a few days ago. The room was clean and the location was fine. The bed was comfortable and this was a great value for the location to the falls. I would stay here again wh... more

Rating

Lindsay L, wrote review 12/03/2020

Great stay in Niagara Falls, NY!

The hotel was very clean. Staff was very helpful. We enjoyed our stay and thought it was great value for the price. Breakfast was good. Better than continental. Rooms very very quiet. We would stay he... more

Rating

Liza B, wrote review 11/03/2020

Plenty of Canadians here

This was our fourth stay. Lobby is currently under construction. The remainder of the hotel is clean and tidy. Parking is free. Plenty of Canadians here for Park & Fly. Niagara airport is 6 min d... more