We just checked in yesterday for our 5th annual stay. WE stay every New Year's for about 5-6 nights. 2 years ago we eloped to Niagara and stayed here too. The front of the hotel right now is deceiving, it's under construction, but that's not really a big deal. I don't know why people are marking the hotel down for this....they are renovating, to make improvements....relax. The breakfast is the best it's been, eggs, sausages, fruit, oatmeal, cereal, yogurt, toast bagels...I could go on, It's perfect to set you on your way, again, don't know what people are expecting or wanting, maybe steak and mimosas????? Breakfast is fine the way it is! The staff is friendly. Rooms are clean. Pool is awesome. This time when we checked in, we somehow ended up in an accessible room....I went to the front desk to find out why and if we could move, The person at the front desk there was nothing to move to with King Bed, until a few days later. Informed me I should have called to confirm (reserved in October) that we not get an accessible room. Find that kind of weird, but we will make the most of it I guess. Will miss the bathtub as it only has an accessible shower. Bed is super comfortable as well.
Overall, we would't stay anywhere else when we come to Niagara. You get the best deal here and overall I couldn't recommend it more. If you are looking to have a specific King Bed room with a couch, like ht epics online, call to book (that's my only recommendation for reservations) less
Kristina B, Front Office Manager at Best Western Summit Inn, responded to this review
Thank you for your review! We hope to see you again soon.
Front Desk Manager
Best Western Summit Inn