Attending a family party
13/05/2018 daphne06, highlands
Been originally from Aberdeen but moved away over 9 yrs ago, we knew of the hotel and wasn't sure about staying here but I would definitely recommend. From the outside it still looks quite old and no ... more
Been originally from Aberdeen but moved away over 9 yrs ago, we knew of the hotel and wasn't sure about staying here but I would definitely recommend. From the outside it still looks quite old and no change, but once inside, well what a transformation. Lovely welcome but was surprised to be told they didn't serve meals on a fri or sat night but there are a few takeaways in the area which we were told we could take back to our room, which we did.
We booked into a family room which was very clean, spacious, beds comfortable and I thought the complimentary goodies were such a lovely touch (my daughter loved it). Lovely decor all around the hotel, very nice indeed and function room where party was held was also very nice.
Only negative was trying to find a car park space at back of hotel which is shared with other businesses but we finally found one.
Thanks for a lovely stay. less
BWSummerhillAberdeen, General Manager at Best Western Summerhill Hotel And Suites, responded to this review
Firstly thank you for taking the time to leave feedback on your recent stay with us here at BW Summerhill. I was glad to hear that your return journey to Aberdeen after so long was a positive one.
We are continuing to invest in the property from a presentation point of view, while continuing to improve our service standards. Having only recently joined the hotel, I am very confident in saying that we are moving forward in the right direction and positive feedback such as yours only strengthens my beliefs. To hear that you were happy with the hotels decor, cleanliness our our rooms and our function facilities has been well received and fed back to the team.
Given the location, we do find ourselves in a position where car parking facilities are limited. However, as you mentioned we do share the space around the back of the hotel with the local shopping center and spaces are usually available.
We are always looking to improve our Food & Beverage offering and we will be taking your comments on board.
Once again, thank you for your review and we hopefully look forward to welcoming you back soon.