Best Western Summerhill Hotel & Suites

Booked this hotel at last minute, as i had to travel from Inverness to Aberdeen to visit a family member in hospital. The hotel is a couple of minutes drive to the hospital. Room small but adequate for a 1 night stay. Reception staff very helpful. Breakfast was really nice Hamper in room was a lovely touch less

Booked for one night, room not vacuumed and light dusty. Complimentary tray - part used water in it , yuk. Kettle had stale water in and blood splashing on net curtains which were also mouldy at top. Bed was clean and comfy. Receptionist on 10.519 was polite welcoming and receptive to our issues so that was a plus point. less

We stayed several nights at the hotel. The staff were incredibly helpful. The room was big, with a comfortable bed. The room had a kitchen too which was very handy. There are other facilities nearby. I would definitely stay again or recommend the hotel to other people. less

Stayed for just the one night. Room was clean beds are a bit small but comfy. Staff all helpful and cheery. Breakfast wasn’t the best food was a bit dry and we had finished the time the eggs got to us. Parking is not great really as it’s in the middle of a bunch of shops but car was fine so it’s not a complaint. Never going to be a top hotel but for the money it really is value. Would definitely use it again. less

While the hotel fulfilled all the needs for a night away and I can't fault the complimentary hamper of hot drinks, biscuits, and kit kats the room did have a layer of dust. That could have been overlooked till I got into the shower and found black mould and all round the edge of the bathroom was either white mould or just where a lot of dust had collected. The shower was also missing a knob which I'm assuming controlled the lower two nozzles. I'm not sure if its standard now but the complimentary toiletries consisted of a single little soap and a shower gel bolted to the shower wall. The room had also had the bathroom lock and the door chain removed so you had to rely on the "Do not Disturb" sign for your safety. I also think the staff should check the fridge when cleaning the room as I found half a tub of ice cream from a previous guest still in the freezer and their multipack of crisps in a cupboard. The bed was nice and comfy and you could get a good sleep if it wasn't for the pigeons outside the window that woke me at 6am. Breakfast was a good selection although the bacon was cold by the time I got to it. I would consider staying here again due to the price but would be very disappointed if my room was the standard of the whole hotel. less