A rewarding and enjoyable experience!
25/06/2015 Howard M, Castle Douglas, United Kingdom
Upon arrival, our first impressions of the exterior of the hotel were somewhat disappointing - caused by the depressing set of run-down, drab, closed lock-up shops adjacent to/underneath the hotel. H... more
Upon arrival, our first impressions of the exterior of the hotel were somewhat disappointing - caused by the depressing set of run-down, drab, closed lock-up shops adjacent to/underneath the hotel. However, once through the front door, the impression changed immediately. A bright, spacious, cheery reception area was complemented by the receptionist who herself was equally bright, cheery and (subsequently) helpful, telling us about bus times and ticket prices etc into the city centre). Complimentary biscuits in the reception area was a much-appreciated touch. The hotel décor is very pleasing, and the lovely bright breakfast/dining/conservatory area was a pleasure to enjoy every morning (we stayed 4 consecutive nights in total). We always find a buffet (self-service) breakfast - such as yours - to be so much better than being presented with a plate containing a greasy fry-up! The bedroom was very pleasant without being luxurious. A particular mention must be made of the complimentary 'picnic basket' which was re-stocked each day. It would be worth returning to your hotel for that alone - such was its uniqueness, not found by us anywhere else! The room fridge was also much appreciated! On one evening during our stay, there was a party in the ballroom - but we didn't hear a thing! We were not disturbed at all. In conclusion, thank you very much for a most enjoyable stay. I would not hesitate to recommend your hotel! less