Best Western Summerhill Hotel & Suites

While the hotel fulfilled all the needs for a night away and I can't fault the complimentary hamper of hot drinks, biscuits, and kit kats the room did have a layer of dust. That could have been overlooked till I got into the shower and found black mould and all round the edge of the bathroom was either white mould or just where a lot of dust had collected. The shower was also missing a knob which I'm assuming controlled the lower two nozzles. I'm not sure if its standard now but the complimentary toiletries consisted of a single little soap and a shower gel bolted to the shower wall. The room had also had the bathroom lock and the door chain removed so you had to rely on the "Do not Disturb" sign for your safety. I also think the staff should check the fridge when cleaning the room as I found half a tub of ice cream from a previous guest still in the freezer and their multipack of crisps in a cupboard. The bed was nice and comfy and you could get a good sleep if it wasn't for the pigeons outside the window that woke me at 6am. Breakfast was a good selection although the bacon was cold by the time I got to it. I would consider staying here again due to the price but would be very disappointed if my room was the standard of the whole hotel. less

Great hotel, really friendly and great food, service and value. Car Parking was free and round the back of the hotel. The staff were really friendly and very helpful, also I enjoyed the bar and restaurant. less

can't fault the facilities or the stay at all would 100% recommend and will definitely be staying here again and Is in short distance from town with well priced taxi services if you are going out. under floor heating was a dream less

The hotel looks nothing from the outside, but inside is clean, comfortable and has fantastic staff.There is good selection of complimentary items in the room - fresh orange and apple cartons, fizzy water and still water, kit kats, crisps, quality biscuits, and also the usual hot drink selections less

We stayed here as a base for visiting the castles and great houses in the area. Perfect for this. It is a little far out of town if you want to visit Aberdeen centre, though there is a bus stop just outside the hotel. The room was very spacious, with a sink, microwave and fridge as well as tea making facilities. There was also a welcome pack that was replenished every day. Juice in the fridge and hot chocolate as well as tea and coffee and snacks provided. Only place we came across this. Staff lovely. Breakfast by far the best we had anywhere, including the much more expensive Doubletree in Glasgow. You could order eggs any way you liked and get fresh pancakes. Wonderful. The only caveat is that there are no restaurants nearby. We had takeaway pizza the one night, and ate in a small Indian takeaway another night. The one night we ate in the hotel the soup was okay, with nice bread, but no choice. However, there is a good supermarket just next door, so you can stock up there. less