This hotel is excellently located, just meters beyond the Naples city limits in an area primarily with auto dealerships and a former U.S. naval installation across the street. Although not in the center of the city, almost all points in the Naples area and beyond are easily accessible by car (but mind the hours of peak traffic when it can take 45 minutes to get into the center of the city), as well as by bus and the Naples metro, the nearest station of which is about 10 minutes away.
There is excellent dining less than 5 minutes away in Pozzuoli as well in the nearby Agnano, Bagnoli and Fuorigrotta areas, about 10-15 minutes away depending on traffic.
The rooms are large, well equipped, and spotless. The included breakfast buffet is excellent. Wifi service is fast and reliable.
Secure parking is available at no additional charge on the premises. This is a big plus for the Naples area, but, as noted below, can also be a source of small annoyances.
The staff are, without exception, very friendly and helpful.
The only significant flaw is the inadequate staffing at the Reception Desk. It is usually staffed only by one person who, in addition to performing reception and concierge functions and answering the telephone, also must operate the two security gates to access and leave the hotel -- and all of this with no apparent backup. This sometimes results in delays getting in and out of the property, as well as other minor services. This little problem, which can get annoying after several days, is the only reason why I could not give this property an overall rating of 5.
I would definitely recommend this Best Western property, notwithstanding its suburban location and its "super secure" access. less