Overated and not hot pools
12/08/2014 PHLove, London, United Kingdom
Only 3 lifts for 300-ish rooms and they are not even in sync. So everybody calls the 3 of them, and you have to wait for 15-20 minutes each time you want to go up or down. Stairs are very non-official... more
Only 3 lifts for 300-ish rooms and they are not even in sync. So everybody calls the 3 of them, and you have to wait for 15-20 minutes each time you want to go up or down. Stairs are very non-official, dark, with broken lights and mainly for the workers.
The complex is very small, don't expect much from it. Having been to Caldas Novas a few times before, I got very disappointed when I saw the pools.
Food: you can chose lunch or dinner, nice salad buffet, but not amazing cooked food.
Really old TVs in the rooms (despite promises in previous reviews) and horrible reception.
If this hotel is really number 1 or 2 in Caldas Novas, there is a massive gap for a decent one.
As mentioned in other reviews, it's not a resort, just a hotel with warm water pools - colder than it should! less
Magalhaeslejardin, Gerente at Best Western Suites Le Jardin Caldas Novas, responded to this review
Boa tarde P.H from London,
Obrigado por completar a pesquisa referente a sua recente estadia em nossa propriedade.
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