Stayed at this hotel on the way back from Florida,and will definitely stay here again next fall,when I head south.
Met Margaret when I checked in, and she was extremely pleasant and cordial.
Got a first floor room not far from the lobby,but noticed that the rooms were separated by sound proof doors to the lobby,and breakfast area.I notice details,and could sense that a lot of thought went into the design of this place,and I could also sense this franchise was locally owned,rather than corporate.
Also clever how the ice machine and the pool are at the end of the hallway,again separated by sound proof doors that keep the rooms quiet!
The room itself, was very spacious,and well appointed.
High ceilings,and good lighting,along with quick and easy Wi Fi connections.
Nice desk,and comfortable computer chair.
King size bed was nice and firm,with a pillow top pad over it,and I slept like a rock.
Heat and AC controls were easy to use,and accurate.
Bathroom was a big improvement over the standard version.
It's a very spacious walk in shower only,with adjustable shower head,and a nice, safe, non slip floor,along with a grab rail on the side.
Lighting and venting were more than adequate.
Next morning,because of the virus problem, the normal hot breakfast was replaced by a "Grab bag" alternative, which wasn't too bad.
it consisted of a muffin,a nutrition bar,yogurt cup,along with spoon and napkin.
Choice of juices,and coffee were also available in the breakfast room.
Met Howie at the counter,and had a brief conversation,and then was offered a complimentary copy of USA Today,which I took with me.
Both Howie and Margaret were a pleasure to deal with in spite of the stresses I'm sure they were both under because of the virus.
...True professionals,both of them!
Hope to see them again next fall, when I head back to Florida for the winter. less
BWManagerCynthia, General Manager at Best Western Suites, responded to this review
Thank you for taking the time to let us know how we are doing. Margaret and Howie are a great asset to our hotel family. They have been with us many, many years. I am glad you enjoyed your stay with us even during the virus situation. We look forward to seeing you in the fall. Maybe you can enjoy the pool and breakfast when you return.