Best Western Sugarland Inn

6330 E Riverpark Drive, Sugar Land, Texas, 77479, United States
based on 316 reviews Trip Advisor Logo
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Best Western Sugarland Inn

Welcome to Best Western Sugarland Inn! Come see our newly renovated property! Richmond, Rosenberg and Stafford are all just a short drive from our Sugar Land hotel, where convenience is king. Many guests at our Sugar Land hotel are in the region for show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Sugarland Inn

Traveller Overview:
4.5 Rating: 316 reviews
Excellent 73%
Very Good 18%
Average 4%
Poor 1%
Terrible 2%
Rating

Mr G, wrote review 09/01/2020

BW always improving

I was greeted by the front desk lady as if she knew me , she then made me aware of my gold member status and even offered 2 optional rewards. Most places will only reward you if you ask for a reward,... more

Owner Response
Manager S, General Manager at Best Western Sugarland Inn, responded to this review
Hello and thank you for being a loyal Best Western Rewards Member. It's guests such as yourself that keep us always wanting to improve. It gives us great satisfaction that our guests notice our efforts and appreciate what we do. Thank you again and look forward to your next visit.
Rating

vintagegreenjeans, wrote review 29/12/2019

Christmas holiday three night stay

We have stayed at this Best Western several visits....we have never been disappointed. This stay, the hotel looked especially nice. The renovations look complete. The paint is fresh, the carpets new a... more

Owner Response
Manager S, General Manager at Best Western Sugarland Inn, responded to this review
Hello and thank you for staying with us during your holiday trip to Sugar Land. It's absolutely encouraging knowing our valued guests notice our efforts to enhance the property and make your visits to our hotel enjoyable. Thank you again and look forward to your next visit.
Rating

juliedI1047AE, wrote review 28/12/2019

Great one night stay

Very clean hotel. Located in nice quiet neighborhood. Friendly, helpful staff. Easy check-in and check-out process. Overall, impressed with value. Breakfast could be improved with better tasting o... more

Owner Response
Manager S, General Manager at Best Western Sugarland Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 281-232-0680. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

garybX8811HH, wrote review 21/12/2019

Our Stay on December 7

We have stayed here several times and always come back when we need a place in the area to spend the night. It is a great location when attending events at the Smart Financial Center. Cheerful staf... more

Owner Response
Manager S, Front Office Manager at Best Western Sugarland Inn, responded to this review
Thank you for always thinking of us when you visit Sugar Land. We appreciate the feedback and will continue to provide the best service possible. Happy Holidays and hope see you again soon!
Rating

rhat2019, wrote review 03/12/2019

Business Trip

This was the third time I have stayed at this hotel and the facility is clean and neat. I have an upcoming stay at this hotel later this month due to business. Had breakfast once. The desk assistan... more

Owner Response
Manager S, Manager at Best Western Sugarland Inn, responded to this review
Thank you for your continued patronage! We appreciate your consideration when picking hotels for your business trips. If there is anything in particular you would like for breakfast, please let us know and we will have it for you on your next visit. Thanks again!