Pay more, get more
17/06/2019 546lovetotravel, Shreveport, Louisiana
Stayed one night and it was sufficient for short stay. Terrible cheap facial tissue and toilet tissue. Comfortable bed. Clean room with fridge, microwave, and coffee maker. Terrible breakfast buffet w... more
Stayed one night and it was sufficient for short stay. Terrible cheap facial tissue and toilet tissue. Comfortable bed. Clean room with fridge, microwave, and coffee maker. Terrible breakfast buffet with weird pancake machine that rolls out flat flapjacks. No hot oatmeal only packets of instant. No bacon or sausage and only preformed scrambled egg patties. Yogurt out of a machine like soft serve ice cream. TV in room didn’t get any local channels or any other recognized networks just a few junk channels. No toiletries/gift shop. Located close to mall with restaurants. Quiet location and quiet room. Water in shower didn’t get hot just warm. Okay for short stay. less
Manager S, Manager at Best Western Sugarland Inn, responded to this review
Thank you for your review. Some of your comments are incorrect and are inaccurate description of our hotel. We have bacon, sausage, kolaches, steak/egg tacos, biscuit sandwiches and much more served on a daily basis. We have just gone through a complete renovation and are offering the best of amenities to our guests. We have DirecTV with over 100 HD channels including HBO, ESPN, etc. Local channels are available off air as well but we went a step further gave our guests a TV listing as the same they might have at home. We also have a sundries shop selling everything from ice cream to phone chargers. I apologize that you did not get to see this area of the hotel but would invite you back to see all that we have to offer.