Best Western Sugarland Inn

We stayed at this hotel for 2 nights. The check-in process was very efficient and the lady who served us was very polite and helpful. We reserved a king room, which was very spacious. It had 2 bedside tables, arm chair with ottoman, desk with a business chair, chest of drawers with a flat screen TV on the top and a sanitized remote control. There was a microwave, refrigerator, and a Keurig coffee pot. The bathroom had a toilet, vanity with sink and a full size tub with a shower. The room was immaculate. The bed was warm and comfortable with nice pillows. The room was very quiet too. We didn’t use any of the amenities. We did however enjoy 2 breakfasts. The breakfast area was very comfortable with plenty of tables. The food counters we exceptionally clean and there were plenty of food choices. The area was well stocked and the food was nicely presented. Some of the offerings included: fresh fruit, mixed fruit cups, hard boiled eggs, a yoghurt machine with fixings, cereal, oatmeal packets, waffles, English Muffins, bagels, toast, & sweet muffins and pastries. There was hot food too which included, crescent sausage rolls, omelette, egg patties, sausages, burritos, muffins & gravy. Of course there was a selection of juices, tea, milk, coffee, cappuccino, and hot chocolate packets. We enjoyed the nice breakfast to start our day. The lobby and public areas were exceptionally clean and the hotel had a nice aroma. All of the employees we encountered were friendly & polite. There was plenty of free parking, and the hotel was close to the hospital, shops, and restaurants. We would definitely stay here again when in the area! Thank you so much. less

I was sooo happy with my 4 day stay here. The facility is gorgeous, comfortable, clean, and inviting. It has all the amenities you could ask for. The breakfast was by far one of the best I’ve ever had at a hotel, so large and well maintained. The breakfast staff was extremely impressive. Speaking of staff, they went above and beyond for me! Always so professional and polite, they were the epitome of what guest services in hospitality are all about. One young lady particularly, went so far above and beyond to track down a pencil AND sharpener, I couldn’t believe it!! I didn’t catch her name but she deserves some recognition, for in all my business traveling, she is the reason I’ll seek our Best Westerns in the future, hoping they all have the same standards. I will definitely return. less

Stayed here for quite sometime. Great staff. Facility is kept up well. They have a cappuccino machine available all the time. Would definitely recommend this location to anyone looking for a short or long term stay. Walking distance to H-E-B , Chipotle and Chick-Fila. less

This is an excellent hotel with a convenient location for the southwest Houston area. Look forward to clean, well furnished rooms, a generally quiet location with needed amenities nearby and a friendly, professional staff. less

I booked a king suite for two people. The room was ready at 3 p.m. check-in time and we had our key in our hands in 5 minutes! We booked it for a concert, it is close to the Smart Financial Center. We got their in 10 minutes! We left early to concert after reading traffic gets congested quick. The bed is amazing, high quality for sure. The room was very clean, smelled new, had a Keurig machine and 4 pods. You have control of the AC and it was nice and cold. Water was hot, the desk/recliner area is a good size at end of room. We drove to New Orleans and stayed at this hotel AGAIN on the drive back. We used the pool as well, nice patio area. We will stay here again for leisure! less