Best Western Stoke on Trent City Centre Hotel

66 Trinity Street, Hanley, Stoke on Trent, West Midlands, ST1 5NB, England
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Best Western Stoke on Trent City Centre Hotel

City style in the heart of Potteries country.

An iconic former railway hotel, Best Western Stoke on Trent City Centre Hotel is perfectly placed for exploring Stoke-on-Trent's top attractions, from the Potteries Museum to the Heritage Canoe Trail. The UK's only monkey forest is also a 25-minute d show more

Breakfast will be a Grab and Go delivered to guests room.
Bars, Free WIFI, Gym, Indoor Pool, Lift to all floors, Restaurants, Spa Pool
There is charged parking available onsite.
Pets not accepted
only assistance dogs allowed
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00
66 Trinity Street, Hanley, Stoke on Trent, West Midlands, ST1 5NB, England
What 3 Words: tones.text.fight

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Restaurant 66
  • Bennetts Bar

Restaurant 66

The elegant Restaurant 66 on the lower ground floor at Best Western Stoke on Trent City Centre Hotel is a calming place to enjoy a dish from our contemporary menu or daily specials board. With its atmospheric lighting and original period features, it exudes style and sophistication.

After a good night's sleep, fuel up for the day ahead at our breakfast buffet. There's a selection of cereals, fresh fruit, pastries, yoghurts and beverages, as well as a hot buffet that includes pork sausages, back bacon, sauted potatoes and fried bread.

Breakfast is served Monday to Friday 6:30am until 9:30am and Saturday & Sunday 8:00am until 11:00am.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:00 - 21:00
Weekend times may vary

Bennetts Bar

Wine and dine in comfortable surroundings at Bennett's Bar. It's the perfect spot to read the morning papers with an espresso or unwind after a long day with a glass of house red.

If you're feeling peckish, our extensive lounge menu has a selection of tasty bar snacks to keep you going, from light bites and finger food to main meals and desserts. We have homemade pizzas, burgers, goujons, chilli roasted halloumi, steak and ale pie and more.

The bar area also has a pool table where you can challenge friends or colleagues to a game over a beer or two.

Opening hours
Weekend times may vary


Say 'I do' with a stylish city wedding in an iconic Victorian building in the heart of Stoke-on-Trent.

Whether you're planning a small, intimate gathering or a large celebration for everyone you know, Best Western Stoke on Trent City Centre Hotel has a function suite thats just right for your special day.

We're licensed for civil ceremonies and have a variety of rooms that can cater for weddings from 25 to 300 guests.

The Longshaw Suite is an air-conditioned ballroom with stage and private bar area. It can accommodate up to 300 guests for the civil ceremony and 200 for the wedding breakfast.

The Hanbridge Suite is our most intimate function room - perfect if you're only inviting close family and friends. Here we can host a sit-down meal for up to 40 guests.

We know that organising a wedding can be a daunting prospect, so we'll take care of the details, leaving you to focus on having the time of your life!

For any enquiries please call Rebecca O'Toole on 01782 202 361


Registry office:
Stoke on Trent
Hanley Town Hall, Albion Square, Hanley ST1 1QQ
01782 235 260

Spa & Leisure facilities

Hands up who needs a pamper? We’ll provide the top-notch facilities and relaxing atmosphere, and you just turn up and enjoy. Deal?

Make the most of our leisure facilities and enjoy some down time

Relax and unwind after a busy day in our onsite leisure Facilities, please note there is a £5.00 per person per day charge.

Meetings & Events

Meetings big or small aren't a problem here at Best Western Stoke on Trent City Centre Hotel. We have eight conference rooms that can cater for all sizes, from 10 to 300 delegates.

We're c...

For any enquiries please contact events on 0844 387 62 40

Meetings big or small aren't a problem here at Best Western Stoke on Trent City Centre Hotel. We have eight conference rooms that can cater for all sizes, from 10 to 300 delegates.

We're conveniently placed too - the M6 motorway is less than 6 miles from the hotel and Stoke railway station is only 1.5 miles away.

Our largest conference room is the Longshaw Suite, which can accommodate up to 300 delegates theatre-style. There are smaller rooms for gatherings of up to 50 guests, while extra breakout rooms are also available. All our meeting rooms offer natural daylight, air-conditioning and complimentary Wi-Fi.

Our unique Glass Room is ideal for private conference dining or small intimate parties. It's within the restaurant but separated from other diners by a floor-to-ceiling glass wall.

The hotel's dedicated staff will be more than happy to arrange your event and help with any special requests.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Bursley suite 0 0 0 6 0
Hanbridge Suite 80 40 26 26 60
Cauldon 30 15 14 14 20
Glass Room 30 20 22 26 50
Longshaw 1 120 60 40 40 100
Longshaw 2 120 50 40 30 100
Longshaw Suite 300 100 60 60 250
Trinity Suite 40 18 16 20 30
Turnhill 60 24 20 24 50
Mitchell 40 18 16 20 40
Gladstone 40 16 20 24 50

Reviews of Best Western Stoke on Trent City Centre Hotel

Traveller Overview:
3.0 Rating: 1567 reviews
Excellent 20%
Very Good 25%
Average 19%
Poor 14%
Terrible 20%

Ian W, wrote review 13/10/2021

Absolutely disgusting........!!!!!!

I am all for fair comment, and can forgive many things,.........BUT....OUT of every hotel I have stayed at over the past 35 years, this is by far the worst...... yes, they are refurbishing the rooms, ... more


Mathewwales26, wrote review 13/10/2021

Good value for money really needs some tlc though very mixed visit

We booked this hotel as a mini break and somewhere close to Alton towers there was a few good bits but also some really bad bits. Price was fairly reasonable and carpark right outside is £7.50 a day. ... more


Kjane6413, wrote review 13/10/2021

Amazing hotel and staff

Stayed a few time previously when I have been to Alton towers but I Stayed here for the night recently normally stay in Milton it’s abit dated but really comfortable and clean smells amazing the hote... more


Sue C, wrote review 08/10/2021

Surprisingly good stay

This was a last minute booking as we didn’t want to drive any further that day. Outside impressions weren’t great and the distance from the pay car park difficult for me with my walking problems howev... more


Mixmaster-J, wrote review 05/10/2021

Look elsewhere

Basically, they're not interested In a complaint.. Creeky floors outside the room, once someone walks on it, you know even worse when your trying to get a good nights sleep. Two table lamps out of t... more