No way 4 but a 3 star hotel, and not the "best" in that category either...
First of all, I was just not given the room-type (king size double) that was booked and confirmed (!), but a very small one (room51). Which is fine, if you want to be reminded on your college years, b... more
First of all, I was just not given the room-type (king size double) that was booked and confirmed (!), but a very small one (room51). Which is fine, if you want to be reminded on your college years, but you may not be in that mood. Very far from a 4 star experience anyway. Warm water(!) just randomly comes and goes in the shower (again, college years...), along with water pressure(!). There was a weird smell also coming from the ventilation system in the bathroom, not pleasant at all. Hairdryer is a joke, bring your own one. The bed and the feel of the mattress is obviously dependent on everyone's individual taste, I did not enjoy a relaxing sleep either unfortunately. Finally, the breakfast is delivering the very minimum that can still be considered as "acceptable"; expect no wider selection, nothing special whatsoever. Overall, this felt like a place to avoid and not to come back. less
BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Thank you for sharing your candid evaluation.
We apologize for not living up to your expectations and regret the inconvenience it caused.
Your feedback is appreciated as it will help us improve our service moving forward.
We hope to have the opportunity to redeem ourselves on a future date.
BEST WESTERN Stil Hotel