Not WORST WESTERN Stil Hotel
20/10/2016 Sergiu M,
4 Stars... Maybe 2. First of all, no parking place. I had to find a place at about 300m away. Imagine if you have a lot to carry. The staff is nice, nothing to complain about it. The room smells like ... more
4 Stars... Maybe 2. First of all, no parking place. I had to find a place at about 300m away. Imagine if you have a lot to carry. The staff is nice, nothing to complain about it. The room smells like the toilet was never cleaned. The furniture is not cleaned. One could see the spills near the tea boiler. In the morning I wanted to wash my teeth, but the water was salty. Then when I wanted to take a shower in the morning I had a worse surprise: The water was cold and when I wanted to switch to warm water, brown water started to flow, first dark brown, then ... just brown, and STIL ( :) ) cold. AVOID this so called Hotel... at any cost. Better sleep in your car. less
BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Sergiu,
Thank you for taking the time to comment on your stay.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +4.021.233.39.90
Best Western Stil Hotel