Best Western Sterling Hotel & Suites

242 E Woodlawn Road, Charlotte, North Carolina, 28217-2202, United States
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Best Western Sterling Hotel & Suites

Stay at this Charlotte hotel minutes away from the Charlotte Douglas International Airport.

The Best Western Sterling Hotel & Suites offers easy access to area attractions including Ericson Stadium, the Charlotte Convention Center and Lowes
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
242 E Woodlawn Road, Charlotte, North Carolina, 28217-2202, United States

Reviews of Best Western Sterling Hotel & Suites

Traveller Overview:
3.5 Rating: 542 reviews
Excellent 30%
Very Good 31%
Average 20%
Poor 10%
Terrible 8%
Rating

leahashleywatkins85, wrote review 29/03/2020

customer service

My room had bugs the people down the hall fault all weekend when I reported the problem they were careless to my needs. They did nothing to fix my problems internet was slow microwave did not work toi... more

Rating

galexa14, wrote review 15/03/2020

Good for one night only, not longer

I was not satisfied with the quality of service I first received; however the hospitality of some of the staff was great and made the experience better. I waited an hour an the airport for the shuttle... more

Rating

talkerHamiltonCounty, wrote review 25/02/2020

Nice hotel close to airport

We liked being 15 minutes from the airport and close to Billy Graham library. Breakfast was nice and room was very clean. The employees were very helpful and friendly. We would stay again! The only dr... more

Rating

Hvncynt3, wrote review 21/01/2020

Outdated.

I just couldn't get comfortable here. My room had old, worn furniture. The toilet had water well above a normal water level and a slow flush. The bed was hard. And while I can't say the room was d... more

Owner Response
sunnysingh7, General Manager at Best Western Sterling Hotel & Suites, responded to this review
Hello Hvncynt3, I apologize for the inconvenience you had. I guarantee you that we clean the room thoroughly. I don't know if you asked the front desk to change the room. Again, apologies from all of us. Thank you and hope you will consider us again. Sincerely, Sunny
Rating

egentry, wrote review 20/01/2020

always dependable BW

As frequent travellers out of IAD, we are happy to have this BW available, close to the airport. Staff at the front desk are patient, efficient and helpful with rapid check in and out. As usual, the ... more