Best Western Staunton Inn

92 Rowe Road, Staunton, Virginia, 24401-6701, United States
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Best Western Staunton Inn

The Best Western Staunton Inn, situated in the breathtaking Shenandoah Valley, this Staunton, Virginia area hotel features all the amenities and comfort guests have come to expect from the Best Western brand, in addition to affordable rates and a con show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
92 Rowe Road, Staunton, Virginia, 24401-6701, United States

Reviews of Best Western Staunton Inn

Traveller Overview:
4.5 Rating: 1107 reviews
Excellent 51%
Very Good 32%
Average 10%
Poor 3%
Terrible 2%
Rating

846belap, wrote review 11/08/2020

Clean and reasonable

My go to hotel when I travel south from NY. Clean which is so important in this pandemic. Staff personable and welcoming. Plus Best Western always has good offers for its reward program. Pays to joi... more

Owner Response
Gary Purvis, General Manager at Best Western Staunton Inn, responded to this review
Thanks for staying with us as you travel up and down the east coast. I'm glad you enjoy your visit with us and we look forward to seeing you again. Safe travels! Gary Purvis VP of Operations
Rating

Tyson1066, wrote review 01/08/2020

Unhappy parents

Unprofessional employee Your employer came in the pool area with my children being very nasty and hateful towards them. We have been at this hotel since Friday, but will be leaving Monday. I need to s... more

Owner Response
Gary Purvis, General Manager at Best Western Staunton Inn, responded to this review
I'm sorry the issue with the children in the pool wasn't handled in a more professional way by our desk staff. I understand the manager, Joan Rush has spoken with you about this matter and resolved the incident to your satisfaction. Again please accept my apology and i hope you will give us another opportunity. Gary Purvis VP of Operations
Rating

mglaser2020, wrote review 29/07/2020

Staunton stay

Hotel was clean, staff was helpful and did their best in these times. Liked the indoor pool. Overall good experience. Room was pleasant. Would look to BW again on return trip to Staunton. Also, liked ... more

Owner Response
Gary Purvis, General Manager at Best Western Staunton Inn, responded to this review
Thanks for staying with us and for the nice review. I'm glad you enjoyed your stay and our indoor pool. I hope you will visit with us again. Thanks for traveling!
Rating

coachliston, wrote review 24/07/2020

Perfect stay

This hotel is located right off I-81. 2 excellent eating choices close by, Cracker Barrel, & Mrs Rowes. COVID practices were in place ,hand sanitizer in elevator. Easy check in process. We definitely ... more

Owner Response
Gary Purvis, General Manager at Best Western Staunton Inn, responded to this review
Thanks for choosing us and for the nice review. I'm glad you enjoyed your stay and the nearby restaurants. Thanks for noticing the extra precautions we are taking to help protect our guests and staff. We look forward to seeing you again. Gary Purvis VP of Operations
Rating

Susan S, wrote review 25/06/2020

Very nice

With Covid I am apprehensive about staying anywhere, but this hotel was extremely clean with hand sanitizer at the front desk and in the elevator. The towels are in bags when you arrive. Staff was v... more

Owner Response
garyDLIvp, VP of Operations at Best Western Staunton Inn, responded to this review
Thanks for staying with us and for the nice review. We take the safety of our guests and staff very seriously, so I'm glad you appreciate the extra steps we have taken to sanitize and disinfect all touch-points of the hotel. Thanks so much for traveling and for choosing us. I hope you will visit again soon. Gary Purvis VP of Operations Dominion Lodging,Inc.