Good Place for an Overnight Visit!
30/09/2019 michelewave04, Narragansett, Rhode Island
We have stayed at this hotel before and it was good so we returned. As we checked in, the front desk manager asked if we minded being by the railroad tracks. And I asked how often the train went by. H... more
We have stayed at this hotel before and it was good so we returned. As we checked in, the front desk manager asked if we minded being by the railroad tracks. And I asked how often the train went by. He stated he really did not know, but it did not go by often and probably not daily. Silly me said that I did not mind! I should have said I would mind because not long after we checked in, a freight train about a mile long went by. It was quite loud because our room was very close to the train tracks. Then, at 5:00 am, I was awakened by something that sounded like an explosion in our room and it actually was another mile long freight train. So, it came by twice. If you elect to stay at this hotel, tell them you do not want a room by the tracks!
Otherwise, check in was efficient. The room was attractively decorated and clean. The beds were very comfortable. They had samples of shampoo and conditioner as well as lotion in the bathroom. There was a coffeemaker with supplies. The shower water power was good. My only complaint about the room is the towels. They were like sandpaper! They really need to be replaced.
The breakfast area was really good with lots of selections. I found the attendant to be somewhat rude. However, she does a good job at cleaning and keeping the area well supplied.
The shining light of our visit was the morning front desk manager, Micah! He was a pleasant surprise in that he is such an up and pleasant person at 6:00 am.
All in all, this is a good hotel to stay in overnight and if we should pass through this way again, we will probably return. less
garyDLIvp, VP of Operations at Best Western Staunton Inn, responded to this review
Thanks for staying with us and for the review. I'm sorry the train disturbed your rest. It is a freight track and we never know when of if a train will come by as the trains do not run on any set schedule. I apologize for the disturbance.
I will pass on your nice comments to Micah. Please come see us again when in the Staunton area.
VP of Operations
Dominion Lodging, Inc.