My family stayed at the Best Western in Starke Florida. I want to take a moment to brag highly on the service we received. While everyone at the hotel was great, the breakfast was amazing, rooms were ... more
My family stayed at the Best Western in Starke Florida. I want to take a moment to brag highly on the service we received. While everyone at the hotel was great, the breakfast was amazing, rooms were nice and clean I want to especially speak about Ty Jordan (front desk). We did not meet Ty until our last day at the hotel, however that morning at breakfast we had 2 toddlers with us and Ty went out of his way to make sure we had everything we needed. He interacted with the kids and kept the breakfast bar fully stocked plus he checked on us regularly. While that is a nice thing for an employee to do he especially touched my heart at check out. My father is a disabled veteran and him and my mother drove a different vehicle. When my father went to crank his car it would not start. At first we thought it was the battery so Ty pulled his truck up to give my father's car a jump. The car still did not start so not only did Ty try to help with the vehicle he even went as far as getting on the ground and looking under my father's car to see if there was an issue he could see. Finally, my father did get his vehicle cranked and we were able to make it home but I want the entire internet world to know if they are ever in Starke, Florida for any reason be sure to stay at Best Western for a chance to meet this caring individual. less
rockyfl1, Guest Relations Manager at Best Western Starke, responded to this review
Thank you for your wonderful review about our staff and facility. We hope to see you soon!