A very well run establishment with highly professional and caring staff.
31/07/2019 235dwm, Montesano, Washington
During our stay, my wife misplaced several items of jewelry. We promptly reported the situation to hotel management. Mr. Patel (the general manager), his associate, Ty, and other members of the staf... more
During our stay, my wife misplaced several items of jewelry. We promptly reported the situation to hotel management. Mr. Patel (the general manager), his associate, Ty, and other members of the staff provided every possible assistance in reviewing hotel video and card key records in an exceptionally professional, businesslike and caring way...which ultimately resulted in locating and recovering the items we had misplaced & were unable to locate. The Best Western Starke, its management and staff are totally focused providing an exceptional travel experience for its guests as well as their safety, well-being and comfort. In short, we were treated as honored guests, not merely customers. We give Best Western high marks all around. And will return on our next trip to this area of Florida. less
rockyfl1, Guest Relations Manager at Best Western Starke, responded to this review
Thank you very much for your comments. Great customers such as yourself build great hotels such as Best Western Starke. Please refer us to as many people as you can. Thank you again, and see you soon!