Newly remodeled and beautiful
07/01/2019 AnnieD39, Winthrop, Maine
This is a very convenient location as we travel from the North to the South. The hotel is fresh and clean, newly remodeled. I requested a wheelchair accessible room which was beautiful but not funct... more
This is a very convenient location as we travel from the North to the South. The hotel is fresh and clean, newly remodeled. I requested a wheelchair accessible room which was beautiful but not functional for a person such as myself. The bed which is new is taller than the standard bed, too high to comfortable transfer into from a wheelchair. Having traveled on the road for days I anticipated a wonderful shower but the shower set up was not functional for my needs. It has the typical set up a seat too far away from the water controls and without a handheld shower head, so no shower for me. I did review my disappointment with the manager but I am not sure if we can stay here again due to my specific needs of a wheelchair user. Next door is a drive in burger joint that serves a variety of food within walking distance. Overall a great place, just not for me. I will also mention that the housekeeping staff is very good. We had to wait a bit for our room to be ready but the time was taken to be sure everything was as it should be. less
rockyfl1, Guest Relations Manager at Best Western Starke, responded to this review
Thank you for your positive compliments and voicing your needs. Management will make necessary changes based on your review. We hope that you will return on your next trip and see that we will make the necessary changes that you have requested.