Best Western Springfield West Inn

429 Riverdale Street, West Springfield, Massachusetts, 01089-4625, United States
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Best Western Springfield West Inn

When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP.

Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the near
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
429 Riverdale Street, West Springfield, Massachusetts, 01089-4625, United States

Reviews of Best Western Springfield West Inn

Traveller Overview:
4.0 Rating: 275 reviews
Excellent 44%
Very Good 33%
Average 11%
Poor 5%
Terrible 5%

April C, wrote review 21/07/2021

Guest services could be improved

Room was adequate but smelled musty. Half roll of toilet paper. Broken air conditioner unit. But the worst was someone beating on the door at 10:40am asking if we were checking out. Checkout was 11 an... more


m65323, wrote review 03/05/2021

Filthy Hotel!

Do not stay there- dirty socks in the room and even after we complained they did not remove them. Fridge and TV did not work and shower drainage was awful . Would not even be worth half the price! Man... more


betsyleecotto, wrote review 04/02/2021

This particular Best Western. I have stayed another best westerns and I absolutely love them.

The lady in the morning and the gentleman are really nice but in the late evening the receptionist that took over was very rude. So of course my son decides to go over to the front desk and request s... more


Elise F, wrote review 23/02/2020

Business stay during Springfield sportsman show

Rooms were clean and beds were comfy. Our favorite was the incredibly hot shower and the wonderful toiletries. What wasn't impressive was the included breakfast. The scrambled eggs and sausage links ... more


rooolynn2, wrote review 12/02/2020

MAss stay

Hotel staff very pleasant and helpful. Remembered us from a past stay. Was always willing to help or offer even a kind word. Breakfast wasnt always stocked but as soon as you mentioned it they were w... more