This particular Best Western. I have stayed another best westerns and I absolutely love them.
The lady in the morning and the gentleman are really nice but in the late evening the receptionist that took over was very rude. So of course my son decides to go over to the front desk and request s... more
The lady in the morning and the gentleman are really nice but in the late evening the receptionist that took over was very rude. So of course my son decides to go over to the front desk and request some towels and he ask for six. Instead of just giving him the towels as he requested. Mind you he’s only 15. She decides to ask him how many people are in the room because only two people should be in the room. She asked him a few other things but by the time he came to tell me he was a little nervous because he knew I was going to be upset. So maybe in the mother that I am I go all the way up there and I ask her what exactly is your problem and why are you questioning my son. She says because there’s only supposed to be two people in the room I said how could that be when I registered for people. The receptionist continues to say well there’s only supposed to be two people I said will give me my damn money back because I registered four. Then the receptionist says OK well don’t worry about it. If you register the four people don’t worry about it. Mind you throughout this whole conversation she never once looked at my reservation. Besides that the toilet kept clogging I had to keep on clocking in and yes I did reported in the easier offer to moveBut I didn’t wanna go through the hassle of moving everything for four people. less