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Best Western Springfield West Inn

AAA - 2 Diamond

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When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP.

Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags of New England for thrills, rides, and some of the best shopping and dining around.

No matter what brings you to this part of New England, from an event at MassMutual Center to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must.

If youre searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located.

The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, theres always something happening nearby.

The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones.

Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If youre here for business, be sure to take some time out to discover the joys of nearby Six Flags New England!

Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel.

Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel.

Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.

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429 Riverdale Street
West Springfield
United States
AAA - 2 Diamond


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00


Location and Attractions

Getting there.

Sat nav users: type 01089-4625

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429 Riverdale Street
West Springfield
United States

What's nearby?


  • 5 mile(s) from Springfield

  • 5 mile(s) from Agawam

  • 5 mile(s) from Chicopee

  • 8 mile(s) from Westfield

  • 15 mile(s) from Northampton

  • 31 mile(s) from Hartford, Connecticut

  • 6 mile(s) from MassMutual Life Insurance Company

  • 6 mile(s) from Smith & Wesson®

  • 5 mile(s) from Springfield College

  • 5 mile(s) from American International College, AIC

  • 5 mile(s) from Bay Path College

  • 20 mile(s) from UMASS

  • 30 mile(s) from Smith College

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 259 traveller reviews
Rating: 5 117
Rating: 4 88
Rating: 3 29
Rating: 2 13
Rating: 1 12

visit for family wedding

06/10/2019 bast0r, Wilmington, Delaware

Memorable because everyone from the check in desk to the room attendant were so nice and helpful. The facility was well maintained and the rooms very clean and quiet. Over all, a very pleasant experie... more


Best Western is the BEST!!!!

04/10/2019 enm138, Malden, Massachusetts

Rooms were clean and spacious. Staff were kind and professional. Great place if you are traveling for work, or a quick vacation. The manager is present at the hotel and is always willing to assist you... more

Owner Response
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 413-785-5365. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

A Convenient Autumn Excursion

29/09/2019 Daniel B, Purdys, New York

The front desk staff were very professional, pleasant and welcoming. The overall hotel room was very pleasing. Had a wonderful night's sleep. The check in and check out process was a breeze. Hope to r... more


Great hotel - friendly staff!

21/09/2019 Alice S, Bradenton, Florida

This hotel is in a busy area but it is quiet in the rooms and has a very pleasant staff. The price is reasonable. The breakfast room has a good selection. Ask for a room toward the back of the proper... more


Rooms were dirty, breakfast was aweful.

19/09/2019 BinniChelmsford, CHELMSFORD

Everything in room was covered in dust, floors looked unvacumed. Breakfast was microwaved frozen eggs and sausage with dry bagels. I booked room as prepaid to get discount, but when checking in they s... more

Owner Response
bwspringfieldw, General Manager at Best Western Springfield West Inn, responded to this review
Dear Binni Chelmsford, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 413-785-5365. Sincerely, Faaiz Afzaal General Manager Best Western Springfield West Inn