Best Western Spooner Riverplace

Rented two rooms, one for three nights and one for four nights. At check in they tell you they will not enter the room during Multi night says. Therefore, they do not clean the room. They only give you a total of one little bottle of shampoo, one tinny bar of soap, one wash cloth, one hand towel, and one small bath towel for a four night stay. When I asked the manager for a roll of toilet paper to replace the existing one that ran out on the third day of my stay, she threatened to call the police on me, for requesting toilet paper. The morning meal offered consisted of one small apple or one small orange but not both, a bottle of water, and a honey bar one inch wide, a half inch thick, and three inches long. less

Very nice hotel near ATV trails. Very disappointed with the breakfast. We stayed at the Best Western in Rice Lake, WI (25 miles south of Spooner) for 2 nights prior to the stay at BW in Spooner. Rice Lake hotel had breakfast sandwiches that you could heat up in the microwave, a variety of cereals, fresh fruit, etc. Spooner, BW offers a cold sack of expired fruit, a bottle water, and a fruit bar. Why are hotels in the same hotel chain so different? Both stays were during COVID. Very disappointing. less

Large maskless gatherings throughout the hotel. No masks for anyone including staff. When i lodged a complaint there general manager essentially blamed me for staying there. I guess next time I'll know better less

We love this property and have stayed here 2-3 times a year for the past several years. I still think the property is very clean, staff courteous and helpful. However, in light of the current pandemic and regardless of signs posted on the entry the staff at the front desk and housekeeping and guests that I encountered on 3 separate stays in October and November of this year do not wear masks. God forbid if this pandemic continues I will consider another hotel on my next trip. less

We had a great view of the water. The staff was very friendly. It was a comfortable stay. Just a little noisy through the night. The pool is open 24 hours. A couple food locations are walking distance. There is a trail right next to the hotel as well. The picture we took from our window in our room. less