Best Western Spooner Riverplace

Very nice hotel near ATV trails. Very disappointed with the breakfast. We stayed at the Best Western in Rice Lake, WI (25 miles south of Spooner) for 2 nights prior to the stay at BW in Spooner. Rice Lake hotel had breakfast sandwiches that you could heat up in the microwave, a variety of cereals, fresh fruit, etc. Spooner, BW offers a cold sack of expired fruit, a bottle water, and a fruit bar. Why are hotels in the same hotel chain so different? Both stays were during COVID. Very disappointing. less

Large maskless gatherings throughout the hotel. No masks for anyone including staff. When i lodged a complaint there general manager essentially blamed me for staying there. I guess next time I'll know better less

We love this property and have stayed here 2-3 times a year for the past several years. I still think the property is very clean, staff courteous and helpful. However, in light of the current pandemic and regardless of signs posted on the entry the staff at the front desk and housekeeping and guests that I encountered on 3 separate stays in October and November of this year do not wear masks. God forbid if this pandemic continues I will consider another hotel on my next trip. less

We had a great view of the water. The staff was very friendly. It was a comfortable stay. Just a little noisy through the night. The pool is open 24 hours. A couple food locations are walking distance. There is a trail right next to the hotel as well. The picture we took from our window in our room. less

Visiting area for fall colors. Staff was attentive and pleasant. Very helpful. Pool area was open and clean. Room and bathroom were clean. Bedding could use an upgrade. The breakfast in a bag is ridiculous. A bottle of water, an apple and a granola bar! Why can they not open the breakfast area? Bars and restaurants open, unmasked and full! Went to two area restaurants that were packed? Only negative was being accosted in lobby by another guest who complained to desk clerk about my lack of a mask. Not asking me ( and there is a documented health issue) why, very rude and lack of understanding or compassion. The desk clerk was very professional, apologized to me and told guest there was a reason (she knew and I do not want her in trouble) and she minds her business. The other guest was mouthy! Thanks to desk clerk! less