Good Value and good Staff.
30/11/2018 Nigel S,
Having cause to visit Titusville from the UK recently I needed a base that would provide easy access to the local area and a level of comfort that was consistent, hence going fro The Best Western Bran... more
Having cause to visit Titusville from the UK recently I needed a base that would provide easy access to the local area and a level of comfort that was consistent, hence going fro The Best Western Brand. I arrived quite late on the Thursday evening of my visit and the young lady at reception (the girl with the piercings and studs who is bit of an expert on PC's and lap tops when they dont connect to Hotel Wi Fi) checked me in promptly and even moved me to a room with Fridge and Microwave etc as I was staying for 8 nights feeling that the room I was originally allocated would not meet my needs for such a stay period. I was very pleased with my room which had all I could have wanted. It presented no problem for access being on level 1 not ground provided you are mobile. The only glitch was that a noisy air con unit nearby kept firing on in a local room during the night when said room was occupied. I guess to a heavy sleeper no problem but for me being alight sleeper as soon as it kicked in I awoke. Plenty of refurb work seems to be currently happening and the Hotel no doubt will be better for the update in time, that said the cherry picker and machinery would start sometimes beeping away at 0700 am. Appreciate work has to be done but not everyone wants waking in that manner. A minor gripe as I appreciate that construction and refurb work must be done if the Hotel is to be updated. The Hotel Staff I felt who I met were all very obliging and courteous, maybe its because I am English. The Ladies in the Breakfast area were always replenishing supplies, wiping tables and keeping the eating area clean, tidy and well presented. I enjoyed making my own waffle and being able to select from awide range of cold and cooked options, including yoghurts, fruit, cereals tea's coffees scrambled eggs, patties certainly more than enough choice to give you a good start to the day.. Whilst I did not use the swimming pool it was open and the pool guy seemed to keep it in good condition skimming for bugs etc each morning. It certainly looked inviting and I guess in High Season woud be well used. The facilities seemd fine through out the Hotel as was the rest room in Lobby area, the reception staf with whom I interacted were all polite and good representatives for the business. Whilst certainly being used by many as transit type of Hotel I was happy with my longer stay of 8 nights. Good value, good service and good staff. I was pleased with my choice to stay here. Thanks to all. less
Martha A, General Manager at Best Western Space Shuttle Inn, responded to this review
Thank you for writing such a detailed review of our property. We are so pleased you enjoyed your visit and that the staffs interaction was always pleasant. We are sorry that your aircon was loud. I was wondering if you mentioned it to staff during you stay? We normally are able to change the aircons out within a few hours. Again we are very sorry that you endured the noisy unit but hope you will return on your next holiday to Titusville.
Wishing you a wonderful holiday season,