Visiting Kennedy space center
18/04/2019 801lelandh, Port Charlotte, United States
We had our grandson here in Florida for a few days, so we visited the Kennedy space center and needed a room for one night. Because of its location we booked this hotel. This hotel is going through a ... more
We had our grandson here in Florida for a few days, so we visited the Kennedy space center and needed a room for one night. Because of its location we booked this hotel. This hotel is going through a remodel. It is a smoking hotel, so be aware.
We got one of the newly remodeled rooms. Whoever is doing the remodeling needs to find another vocation. Paint drips on the new floor and not cleaned up. One outlet was ready to fall out of the wall, the bath door had a hanger to place your wet towel but when I went to hang the towel, the hanger started to fall out, so I stopped, no shelves to place shampoo or wash in the new shower, I guess you put them on the shower floor. Did I mention it only was a shower, no tub. I had to wash to shower down before my wife saw it. Hair from a previous visitor was clinging to the walls and shower pan. The toilet was so close to the wall you could not get to the bath tissue as it was stabbing you in the side. The AC unit was very loud. The room we were assigned was a double and the beds were very old and worn, very difficult to sleep on. This hotel only has double or king bed rooms, no queens. Something I failed to notice when I made the booking. Breakfast was OK, only instant coffee though. I gave this hotel a two star only because of its location. To be sure, this BW is off our list. less
Martha A, General Manager at Best Western Space Shuttle Inn, responded to this review
Thank you for sharing your experience with us. We are using you, our guests feedback to improve upon the renovation process. When we ordered the shower stalls it never occurred to us that soap shelves were not included as we just took for granted every shower had them in place. We are working on a solution to solve that issue. I must apologize we are a hotel that was built in the 1960's and even though we are being newly remodeled we are unable to change the overall footprint of the restrooms. We hope that you will return to visit with us after the renovation has been completed to see all the solutions your reviews and others have led too.
Wishing you a lovely Easter weekend,