Best Western Southside Hotel & Suites

4580 Collins Road, Jacksonville, Florida, 32244-9521, United States
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Best Western Southside Hotel & Suites

Welcome to the Best Western Southside Hotel & Suites, located off I-295, Florida. Our south Jacksonville, FL hotel is only two miles from Naval Air Station Jacksonville. We are 11 miles south of downtown Jacksonville and 23 miles from Jacksonville In show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Southside Hotel & Suites

Traveller Overview:
4.0 Rating: 486 reviews
Excellent 47%
Very Good 21%
Average 14%
Poor 9%
Terrible 6%
Rating

GregJ1983, wrote review 30/06/2020

I was tricked!!!

I only stayed at this because (mostly) all of the reviews were good. This hotel was nothing like what I expected. It was extremely outdated, the room smelled like mildew and the bathroom needed an ext... more

Rating

k d, wrote review 28/06/2020

Sufficient, needs some updating

The room definitely needs some maitenance/updating. The baseboard was peeling away from the wal and the carpet could use a deep cleaning.I have to say that we cleaned the bathroom floor when we got th... more

Rating

Helene D, wrote review 19/06/2020

First hotel stay in Covid era

We’ve stayed at Southside Hotel and Suites many times. We were a bit nervous traveling during Covid period. I felt very safe staying here. Handicapped buttons were installed on all exterior door. You ... more

Rating

ryntjones, wrote review 23/05/2020

Really great staff!😀😀👍👍

One of the best hotel hospitality that I’ve had in a while. The staff goes out of there way to help you in any way. They are really professional and courteous. I had such a great stay while I was ther... more

Owner Response
BEST W, Guest Relations Manager at Best Western Southside Hotel & Suites, responded to this review
Thank you for your valued feedback. We look forward to your next staycation. Sincerely, Matthew Guest Relations
Rating

sosaa, wrote review 18/05/2020

Sorry Nights

things were going smooth the first two days. after that it went down hill. cleanliness was not to standards. mattress was lumpy and noisey. Breakfast was great. guest still forgot to santitized th... more

Owner Response
BEST W, Guest Relations Manager at Best Western Southside Hotel & Suites, responded to this review
We do apologies you did not enjoy your stay. Please reach out to us when you are in the area. We will ensure your next stay is a ton better.