Best Western South Plains Inn & Suites

204 N College Avenue, Levelland, Texas, 79336-2615, United States
based on 140 reviews Trip Advisor Logo
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Best Western South Plains Inn & Suites

Texas Tech College and South Plains Community College are near our Levelland hotel, so guests in town for a campus tour or college event can easily get there from the Best Western South Plains Inn & Suites.

Our hotel in Levelland is also a f show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
204 N College Avenue, Levelland, Texas, 79336-2615, United States

Reviews of Best Western South Plains Inn & Suites

Traveller Overview:
4.5 Rating: 140 reviews
Excellent 55%
Very Good 29%
Average 6%
Poor 3%
Terrible 5%
Rating

191chelsir, wrote review 26/07/2021

Unsatisfied Experience

Booked a stay for my uncle's funeral and when arrived asked about the bereavement rate that I was not aware of when I booked. Check-in lady said she was unable to honor the rate or my spouse's militar... more

Rating

Companion139058, wrote review 25/06/2021

Not too bad, okay for limited places to stay

Overall, the experience there was good. Check in person was smiling and welcoming, the check out person at the counter appeared bothered (her personal cell phone was playing a youtube video near the ... more

Owner Response
Hotel Manager, Other at Best Western South Plains Inn & Suites, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive comments which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
Rating

bdfmullins, wrote review 15/05/2021

Not worth the money

The mattress was wore out with a depression in the center. It felt like I was sleeping on a slope It was very uncomfortable. I woke with a back ache. And the AC was by no means quiet, it rattled all ... more

Owner Response
Hotel Manager, Other at Best Western South Plains Inn & Suites, responded to this review
Dear Mullins, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We have taken note of your comments and are working to improve the problems areas mentioned by you. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
Rating

lawdawg76384, wrote review 02/05/2021

Overnight stay

The new remodeled Best Western Hotels are very nice & comfortable. I have enjoyed each stay. In my line of work you want a place that’s next to home comfort as possible. To availability of Best Wester... more

Owner Response
Hotel Manager, Other at Best Western South Plains Inn & Suites, responded to this review
Dear Guest, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We will take your comments for further improvement. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.
Rating

WesterntrippleT432, wrote review 28/03/2021

The great plains

Emily and her team do a great job and are very helpful. during these crazy desperate corporate times. Staff is easily forgotten in the small towns they go above and beyond.. True texas hospitality the... more

Owner Response
Hotel Manager, Other at Best Western South Plains Inn & Suites, responded to this review
Dear Guest, Thank you for your recent stay at our property. We are glad that you had a great stay and loved the staff service. It is true that our staff put their heart completely into what they do for the guests. We are happy that they could win your trust. I will definitely pass your lovely message to Emily and her team. Look forward to your next visit! Sincerely, Hotel Manager.