Best Western Sonoma Valley Inn & Krug Event Center

550 2nd Street W, Sonoma, California, 95476-6633, United States
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Best Western Sonoma Valley Inn & Krug Event Center

Boasting beautiful refurbished rooms, a first-rate events center, and the best location in all of Sonoma, the Best Western Sonoma Valley Inn & Krug Event Center is the perfect spot for a Wine Country getaway, a wedding reception, or a business retrea show more

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Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Sonoma Valley Inn & Krug Event Center

Traveller Overview:
4.0 Rating: 1449 reviews
Excellent 40%
Very Good 38%
Average 12%
Poor 4%
Terrible 3%
Rating

GNRMatt, wrote review 24/01/2020

Great Location and Nice Hotel

We stayed for 3 nights at the Best Western Sonoma Valley. The location is perfect for being able to easily walk around Sonoma Square to enjoy the wine tastings, restaurants and local shops. The room... more

Rating

lfraut, wrote review 21/01/2020

Great Sonoma hotel option - 1 block from square

very well kept property, very nice rooms and pool area. Very clean. Great value one block off Sonoma square. Across from whole foods, less than a block from restaurants and shops. We walked everyw... more

Owner Response
Kendall C, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review
Dear lfraut, Thank you for taking the time to share your review. I'm so pleased that you enjoyed your stay with us and found our location to be convenient and were able to spend time exploring the plaza while you were here in Sonoma. I sincerely hope that the next time you visit Wine Country you will choose to stay with us again Best Regards Kendall
Rating

Mrsbonz2004, wrote review 20/01/2020

Comfortable Stay

Nice place to stay in Sonoma. The hotel was well priced and a easy walk from the town square and numerous restaurants. Breakfast was good but I would have liked the food a little hotter. We had an iss... more

Rating

elizabethwV2859JV, wrote review 19/01/2020

Fire log smoke in the room

My wife and I stayed there Jan 17/20 in one of their suites. I think it was 316, but am not sure. The property has many things going for it, but we will never stay there again. The room has a firepla... more

Owner Response
Kendall C, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review
Dear elizabethwV2859JV, I am sorry for the event with the fire log last Friday night. I looked through the notes in your reservation and spoke to the staff that was working as well so that I could better understand what happened. As I was told, the log the and grate were too close to the opening of the fireplace. Our staff has been trained on this but unfortunately mistakes do happen and having the log so close the front of the fireplace can cause smoke to enter the space of the room. The front desk said that when you spoke to them they immediately offered to send someone to your room which you initially declined. At some point our assistance was accepted The gentleman who came to your room told me that when he arrived you were out in front of the room lying on the tile. He said he asked you if you were ok and you dismissed him. At that point he point he thought you were ok and wanted him to leave you alone Then following morning you were offered a %25 discount which you declined. I have gone ahead and applied the discount anyway. I am truly sorry for the inconvenience that you experienced Best Regards Kendall
Rating

ZedAbdn, wrote review 18/01/2020

A great choice!

Really pleased we chose to stay in Sonoma as part of our California trip. This hotel was great and well priced. A few minutes walk from town and well located for exploring the local area. The room w... more

Owner Response
Kendall C, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review
Dear ZedAbdn Thank you for taking the time to share your review! Im very pleased that you chose to come and stay with us as part of your California trip! While its been a little chilly the weather has been great for walking around and exploring the Sonoma Plaza while enjoying good food and wine! Not to mention exploring the other lovely areas our Valley of the Moon has to offer. We sincerely hope that the next time you come to California , you will come stay with us again Best Regards Kendall