Best Western Sonoma Valley Inn & Krug Event Center

550 2nd Street W, Sonoma, California, 95476-6633, United States
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Best Western Sonoma Valley Inn & Krug Event Center

Boasting beautiful refurbished rooms, a first-rate events center, and the best location in all of Sonoma, the Best Western Sonoma Valley Inn & Krug Event Center is the perfect spot for a Wine Country getaway, a wedding reception, or a business retrea show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
550 2nd Street W, Sonoma, California, 95476-6633, United States

Reviews of Best Western Sonoma Valley Inn & Krug Event Center

Traveller Overview:
4.0 Rating: 1476 reviews
Excellent 40%
Very Good 37%
Average 12%
Poor 4%
Terrible 4%
Rating

Chrisml062609, wrote review 21/12/2020

I love this hotel.

We always get a room in the spa suites when we stay in Sonoma. It is very close to shops and restaurants. I've seen a lot of negative comments, both here and on yelp, but I personally have never had a... more

Rating

Almita0901, wrote review 12/12/2020

They just need Better Customer Service

Other than the heating system not working and them taking a long time to make it right and the manager didn’t even apologize or anything, it was okay. The room seemed clean. The room was big. The cou... more

Owner Response
Kendall Comfort, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review
Dear Almita0901 Thank you for taking the time to post a review. I am very sorry that I did not contact you the following day after you had issues with your heater. Unfortunately I was not informed of what had happened so I was not aware. My apologies again. I did want to assure you that while not many people are utilizing our garden courtyard, we do have a landscaping company that does come in 2x per week to service that area. I do hope that despite the issue that you faced initially during your stay with us, you will consider staying with us again Best Regards Kendall
Rating

SuzanneLS, wrote review 11/11/2020

One of the Best Best Westerns

We have stayed at this location twice now and it's really so nice. The location is perfect because you can walk downtown to the square. The rooms are spacious, the bed is comfortable and the pool and... more

Rating

GMontoya13, wrote review 10/11/2020

Perfect Oasis central to everything

After a long backpacking trip up north we chose to stay here because of the jacuzzi tub. BEST DECISION. It was clean and comfortable and brought us back to life. The rooms decor needs an update but it... more

Rating

erikscheller66, wrote review 22/10/2020

Running away from home!

I needed to get out of my house and away from my housemate but did not really want to go far. I always liked Sonoma's downtown. This hotel is one block away. The rooms were spacious, clean, and pric... more