Best Western soibelmanns Frankfurt Airport

Breslauer Strasse 8, Gross Gerau, 64521, Germany
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Best Western soibelmanns Frankfurt Airport

Welcome to the renovated Best Western soibelmanns Frankfurt Airport just ten minutes from Frankfurt Airport and 30 minutes from the Frankfurt fairgrounds. Our guest rooms include complimentary high-speed Internet/wireless LAN access in all rooms. Oth show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
Breslauer Strasse 8, Gross Gerau, 64521, Germany

Reviews of Best Western soibelmanns Frankfurt Airport

Traveller Overview:
3.5 Rating: 126 reviews
Excellent 21%
Very Good 33%
Average 27%
Poor 11%
Terrible 6%
Rating

DanP928, wrote review 14/02/2020

Bare minimum- will not be back

The staff is really friendly, but the hotel is really bare bones. Bed is terribly hard, 1 single flat pillow. Really uncomfortable. WiFi is quite slow, drops a lot and didn’t reach my room. Breakfast ... more

Owner Response
Compass34704920256, Manager at Best Western Soibelmanns Frankfurt Airport, responded to this review
Dear DanP928, Thank you very much for taking the time to share your experiences with us after your stay in our Best Western Soibelmanns Frankfurt Airport. Unfortunately the area and the city which is a 10 min walk away did not met your expectations. Please not that we have 4 pillows in our rooms based on the room type there are 2 on the bed directly or 2 on the bed and other 2 in the wardrobe. We look forward for welcoming you again next time Kind Regards Erdal K. Hotel Manager
Rating

FrankGeisler, wrote review 21/07/2019

Great for a short stay

We came for a single night on our way up North. A perfect location very close to the A67 motorway. All service personnel was very friendly and helpful. Our room was spacious and functional. Great ... more

Owner Response
Compass34704920256, Manager at Best Western Soibelmanns Frankfurt Airport, responded to this review
Dear Frank Geisler, Thank you very much for taking the time to share your experiences with us after your stay in our Best Western Soibelmanns Frankfurt Airport. We are glad to hear that you have enjoyed your stay here and we thank you once again for your positive comments regarding our Services. We look forward for welcoming you again on your next trip crossing A67. Kind Regards Erdal K. Hotel Manager
Rating

Larry B, wrote review 01/01/2019

Adequate (barely) when nothing else is open, but otherwise, stay elsewhere

We stayed two nights around Christmas and two nights over New Years by nature of all other Gross-Gerau hotels being closed for the holiday. I would have rated it 1 star, but the breakfasts were adequa... more

Owner Response
Compass34704920256, Manager at Best Western Soibelmanns Frankfurt Airport, responded to this review
Dear lkbj01, Thank you very much for taking the time to share your experiences with us after your stay in our Best Western Soibelmanns Frankfurt Airport. We hope you have enjoyed your stay here and thank you once again for your positive comments regarding our Service. We are very sorry that we could not met your expectations at all by fixing the problem during your stay. The issues with the Internet in some rooms and areas are indeed also unacceptable for us as this is not the service we want to offer our guests. As there is no possibility solving this quickly, we are going to change the provider as with the actual one we could not ensure a good Quality. We are sorry that we cannot offer a quick and fast resolution in this matter but we will do the changeover as soon as possible. Thank you for your understanding We look forward for welcoming you again soon. Kind Regards
Rating

Explore14423680549, wrote review 19/11/2018

Terrible stay!

The bed is very uncomfortable and too low. A single pillow & blanket like in a hostel. Wifi is almost non existent - no chance to work or even open web pages. No restaurant at the property tho breakfa... more

Rating

sneezeball1, wrote review 17/06/2018

Not Close to the Airport ($60 USD taxi!), No Air Conditioning, Awful WiFi

This hotel is very disappointing. There is no air conditioning with stifling hot rooms with windows that barely open, the WiFi sporadically works and even then is excruciating slow, and the hotel adv... more