Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States
based on 828 reviews Trip Advisor Logo
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Best Western Smoky Mountain Inn

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States

Reviews of Best Western Smoky Mountain Inn

Traveller Overview:
4.5 Rating: 828 reviews
Excellent 66%
Very Good 25%
Average 5%
Poor 1%
Terrible 1%
Rating

Daniel W, wrote review 15/10/2020

One of our favorites

We always enjoy our stay at this hotel. The grounds area are always neat and well maintained. The rooms are clean and the extra little bag of goodies always appreciated. It is like being in the mou... more

Rating

I9920QAmichaeld, wrote review 06/10/2020

Superb Motel

Met up with motorcycle friends this past weekend at Smokey Mountain Inn. Very impressed. Spotlessly clean, nicely appointed (no worn out carpet or moldy shower). Superlative service. If you're i... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most gracious mountain views. Our team is dedicated to providing a clean, comfortable and peaceful environment that our guests can enjoy. Please do come back and see us when you are back in Western North Carolina! We really appreciate you taking the time out of your busy schedule and sharing your experience with us. Best, P Shah
Rating

W7898TPemilyc, wrote review 27/09/2020

I will definitely stay again!

Please do not overlook this little gem in the mountains. It is one of the cleanest I have ever stayed in, anywhere, any brand, and all Coronavirus precautions are in place. Nice room. The flower garde... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most peaceful mountain views. Our housekeeping staff works extremely hard to ensure you and our other guests have a wonderful experience. I hope you liked the purple calla lilies and the pink begonia flowers - our staff does all of our planting! Thanks again for choosing Smoky Mountain Inn; we hope you come back to see us again soon. Best, P Shah
Rating

LuzziK433, wrote review 25/09/2020

Motorcycle riding in the Smokies

We absolutely love coming to this hotel! It is beautiful, clean, very well organized, and the staff is wonderful!! No matter what we have needed (paper plates, envelope and stamp, etc.), It's been c... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Luzzi, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. Many guests, including yourself, enjoy our property not only because of our central location, but also because of our awesome staff. We are so fortunate to have a great team that is dedicated to serving our guests at the highest level. We look forward to seeing you back again very soon! Thanks again for continuing to stay with us at the Smoky Mountain Inn. Best, P Shah
Rating

37042, wrote review 18/09/2020

Friendliest and most accommodating staff anywhere, nven under these trying times

The rooms were clean and spacious. linen was fresh and clean. some insect problems (spiders) but they handled it well. The views from the hotel are wonderful. Maid service was prompt and thorough. The... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we take pride in having the most relaxing mountain views. We are so delighted to hear that you enjoyed your stay and the hospitality from our staff. If there is anything we can do to help you book your next stay, please feel free to call to us at 828-456-4402. Thanks again for choosing Smoky Mountain Inn for your lodging needs! Best, P Shah