Welcoming, quiet, comfortable... and safe!!
21/01/2017 roygbiv221, Charlotte, North Carolina
I too am a medical professional who regularly stays in waynesville. I travel alone and am female. This is the third hotel I have tried in Waynesville, and I have now stayed here multiple times, usual... more
I too am a medical professional who regularly stays in waynesville. I travel alone and am female. This is the third hotel I have tried in Waynesville, and I have now stayed here multiple times, usually one week per month, for the past year. I stay on weekdays and also weekends. I will not stay anywhere else now that I have found this hotel. All the staff including the owner will bend over backward to fulfill your every need. It is always cozy, comfortable, peaceful, quiet and immaculately clean. In the warmer months the landscape plantings and flowers are very special and beautifully maintained, with multiple outdoor seating areas to enjoy. I've never seen a property more loved by its employees and owner. I check in late and my shifts require me to leave before dawn and come back very late, after 1130 pm. I have never felt unsafe in this hotel, in my room, on the lovely balconies, in the parking lot, or during my frequent solitary morning and evening walks on and around the property at all hours. Waynesville is a very friendly and safe community. Then there are the views and the location. Easy on and off the freeway, easy access to restaurants, shops and downtown, and the views are soothing and refreshing. I count on the views to recharge my mind and spirit for the day ahead. Oh, and one more thing, the "abandoned" barn structure mentioned in an earlier review is not abandoned at all: it is home to several small sweet donkeys and two cows, who are lovingly cared for; after all this is a farming community! You won't be disappointed if you choose to stay here! less
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
Thank you for continuing to choose the Smoky Mountain Inn. We are always appreciative of the feedback from loyal patrons. I am glad to hear that you have noticed that our employees take pride in our facility and try to meet all of our guests' needs. We all work hard to ensure our guests have a peaceful, relaxing stay at our Inn. As you pointed out, many of our guests enjoy taking pictures of the barn at the foot of the mountain and feeding the animals that live there. Thanks again for being a loyal guest. We certainly look forward to serving you again soon!