Outstanding Service, Super Clean & Beautiful grounds, Staff is Exceptional
I don't think I could say enough good things about my stay there. First off, I needed 2 rooms at the last minute for 4 nights. We were guaranteed 1 night and then the rest of the nights were iffy be... more
I don't think I could say enough good things about my stay there. First off, I needed 2 rooms at the last minute for 4 nights. We were guaranteed 1 night and then the rest of the nights were iffy because they were booked. The front desk staff, including Debra, went over and beyond to keep us in our rooms for the entire 4 nights. The rooms were clean and nice. The views of the mountains were beautiful. The flowers and grounds were so beautiful and peaceful. We enjoyed the grounds very much. The breakfast was very good! The entire staff, including cleaning staff, breakfast staff, front desk staff, grounds staff were so friendly and helpful. I have never stayed at a hotel that I enjoyed as much and felt so welcome. We are getting back there as soon as we can!! less
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most peaceful mountain views. We are so happy to see that you enjoyed your experience with us as our staff constantly works hard to ensure our guests have a wonderful, hospitable experience. We hope you come back to see us again soon and enjoy breathtaking mountain views. Thanks again for choosing Smoky Mountain Inn for your lodging needs!