Great place to stay.
12/11/2018 RCV2013, Suwanee, Georgia
We've stayed here before and loved it. The hotel is clean, great location to downtown Waynesville shopping and restaurants and The Blue Ridge Parkway (which is the reason we were there). Nice grounds ... more
We've stayed here before and loved it. The hotel is clean, great location to downtown Waynesville shopping and restaurants and The Blue Ridge Parkway (which is the reason we were there). Nice grounds and plenty of parking. The employees are all extremely nice and helpful. We met Babs on this trip and she is a sweetheart. She prepares the welcome bags with water bottles, cookies and popcorn that is waiting for your arrival. Nice touch. Babs also works in the guest breakfast area. She is busy stocking and re-stocking the food and the fresh Krispy Kreme donuts. It closes at 10 AM, but unlike most hotels, they don't rush out to put everything away. If you're eating, they don't rush you. We've been it some hotels where they practically kick you out one second after the breakfast hours are over. Lastly, comfortable beds, nice shower, updated everything. We would stay anywhere else. A few of the other hotels have kind of sketchy reviews, allow smoking and pets in the room. This hotel does not. People with allergies don't want to be mixed in with smoking rooms or in a room where pets have been on everything. It can trigger asthma, sneezing and have other side effects. less
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. We are so happy to hear that you found our staff, including Babs, to be helpful and hospitable. Our staff works diligently to ensure our guests have a peaceful and memorable experience. We hope you come back and see us again soon! Thanks again for choosing Smoky Mountain Inn for your lodging needs!