Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States
based on 848 reviews Trip Advisor Logo
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Best Western Smoky Mountain Inn

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States

Reviews of Best Western Smoky Mountain Inn

Traveller Overview:
4.5 Rating: 848 reviews
Excellent 67%
Very Good 25%
Average 5%
Poor 1%
Terrible 1%
Rating

James H, wrote review 12/07/2021

Best hotel in Waynesville

Have been staying at this hotel for 20 years. They do an excellent job of maintaining the property, keeping very clean rooms, upgrading the facilities and room amenities. They've upgraded their a/c un... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
James, Thank you for continuing to choose the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. As you know, we are always upgrading our property, so we are glad to hear that you enjoyed the recent changes we have made. Our Smoky Mountain Inn staff spends a lot of time maintaining our grounds in conjunction with our top notch landscaping team to ensure our grounds always look stunning. We know you have many lodging options, so we appreciate you continuing to choose Smoky Mountain Inn for your needs. If there is anything we can do to help your next stay with us, please feel free to call us at 828-456-4402. Thanks again for sharing your experience with us! Best, P Shah
Rating

smoozer2021, wrote review 27/06/2021

Awesome hotel

What a great hotel from helpful and friendly staff to being close to so many beautiful things to see and do,hotel and rooms were clean and was a pleasure staying there for six nights,It was our 27th a... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. We feel so special and grateful that you decided to share your 27th anniversary memories with us. We hope you come back, so we can share many more anniversaries together! Thanks again for choosing Smoky Mountain Inn. Congratulations once again! Best, P Shah
Rating

RonT134, wrote review 24/06/2021

very well managed property

every aspect of our stay was good. no problems, happy with room and location. Internet was good (unlike other hotels we have used). must have loquacious reviewers as I don't need 200 words to convey ... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Ron, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. We are excited to hear that you enjoyed our amenities and our offerings. If there is anything we can do to help you book your next visit to Western North Carolina, please feel free to call us at 828-456-4402! Thanks again for choosing Smoky Mountain Inn for your lodging needs. Best, P Shah
Rating

pwallace67, wrote review 23/06/2021

Very Positive Experience

We were so pleased with the mountain scenery, lovely grounds, comfortable rooms, and attentive service. We wanted a central spot for visiting both Asheville and the North Carolina Smokey Mountains, an... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most gracious mountain views. Many visitors, such as yourselves, find our central location to be extremely convenient to both Asheville and the Great Smoky National Park. Thanks again for choosing Smoky Mountain Inn and sharing your feedback with us. We hope you come back to see us again soon! Best, P Shah
Rating

sweenee32018, wrote review 13/06/2021

Clean, clean, clean

Clean, clean, clean! 👍🏼Spotless! 👍🏼Wonderful staff! 👍🏼Great view.! 👍🏼Did I say clean? 👍🏼Fabulous location! 👍🏼Two fireplace pits! 👍🏼A wonderful pool area! 👍🏼. They offer a n ade... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn, where we take pride in having the most relaxing mountain views. We are so glad you had a wonderful experience with us as our staff works diligently to ensure all of our guests enjoy our cozy Inn. If we can help you make your next reservations, please feel free to call us 828-456-4402. Thanks again for choosing Smoky Mountain Inn and sharing your experience with us. Best, P Shah