Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States
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Best Western Smoky Mountain Inn

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Smoky Mountain Inn

Traveller Overview:
4.5 Rating: 820 reviews
Excellent 66%
Very Good 25%
Average 5%
Poor 1%
Terrible 1%
Rating

randerson2020, wrote review 13/08/2020

Best Western

Best Western It’s where I stay it’s always consistent in a very good competitive price and great service.I am booking in anniversary for my wife and I to go back to this location we will be married 30... more

Rating

Getaway782058, wrote review 11/08/2020

Excellent

Room was very clean, comfortable. Staff was exceptional!!! Made our visit pleasurable. We were visiting a hospitalized sister. Front desk staff as well as support and cleaning staff went out of the... more

Rating

bigdawg23, wrote review 05/08/2020

Awesome hotel!

My wife and I recently took a little weekend trip to Waynesville. It was kind of a spur of the moment so lodging options weren’t abundant. I settled on the Best Western since the reviews were good, an... more

Rating

Elizcc, wrote review 01/08/2020

Best stay imaginable!

What a great surprise to stay at this Best Western Inn. From the initial phone contact with Debra at the front desk, to the overnight stay, everything about this place was so positive! Access to the ... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Eliz, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. I am so delighted to hear that Debra, Jasper and the rest of our team took such great care of you and your granddaughter. Our staff takes special pride in creating a top notch experience for our guests. Therefore, we all feel extremely fortunate work with such a great group of folks that are dedicated to creating a wonderful environment. Thanks again for taking the time to share your experience with us. We all look forward to hosting your next trip with Waynesville! Best, P. Shah
Rating

GloryMPFD, wrote review 28/07/2020

Great stay

I'm a hotel snob, and I have to say, this was a really nice stay. The rooms have been nicely refinished, they are nicely appointed and the beds are super soft. Everything was clean, the sheets soft, a... more

Owner Response
Guest Services, General Manager at Best Western Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us a the Smoky Mountain Inn, where we pride ourselves on having the most gracious mountain views. I first want to thank you for your service and dedication to your community through your role as a firefighter. As a former EMT/Firefighter, I can appreciate your dedication and sacrifice you and your family make on a daily basis. On behalf of our staff, I am thrilled to hear that you enjoyed your stay and the in-room amenities that we provide. Given the current situation, we are forced to limit some of our typically offerings due to guest and employee safety. However, we hope you come back to see us again soon! Thanks again for your service and community support. Be safe. Best, P. Shah