Best Western Smoky Mountain Inn

130 Shiloh Trl, Waynesville, North Carolina, 28786-9007, United States
based on 810 reviews Trip Advisor Logo
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Best Western Smoky Mountain Inn

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Smoky Mountain Inn

Traveller Overview:
4.5 Rating: 810 reviews
Excellent 66%
Very Good 25%
Average 5%
Poor 1%
Terrible 1%
Rating

Mary B, wrote review 14/05/2020

Excellent stay

We spent 3 days and 2 nights here. Even with the virus going on this was still a pleasant stay. They gave us carry out bags for breakfast with a large water, fruit, granola bar and danish. Everythi... more

Rating

nancym712712, wrote review 30/03/2020

Nice Overnight

Stayed one night during the Covid-19 shut down. The lobby was closed, but we communicated by phone and the clerk came out to handle the transaction. We stayed in room 115. Neat, clean, recently done ... more

Rating

Elisabeth L, wrote review 23/03/2020

Great spot in Waynesvile

Very nice little spot in the NC mountains convenient to Waynesville and surrounding towns. Easy access from highway and just a few minutes from downtown Waynesville with great food and shopping. Hotel... more

Owner Response
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review
Elizabeth, Thank you for choosing to stay with us at Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. We are delighted to hear that you liked the proximity to the highway as well as Downtown Waynesville. Our facility has completed a renovation and glad you enjoyed the upgrades we have recently made. We hope you come back to relax with us soon. Thanks again for choosing Smoky Mountain Inn for your lodging needs. Best, P. Shah
Rating

johncorumpumpsvc, wrote review 22/02/2020

Best Western in Waynesville, NC

Very clean rooms and front desk. Staff were helpful, and make you feel at home. Nice complimentary breakfast. Nice quiet hotel and yet close to shopping and good restaurants. Any time I am in the area... more

Owner Response
Manager_BWSMI, Owner at Best Western Smoky Mountain Inn, responded to this review
John, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. Our staff takes special pride in ensure we have a clean, inviting environment for our guests. We are so glad to hear you will be coming back to see us. Thanks again for choosing Smoky Mountain Inn. Best, P. Shah
Rating

robertdTN, wrote review 05/01/2020

Good overnight stay at this Best Western

We were in Waynesville for a New Year's Eve event. The hotel was clean and the staff provided friendly service. The room was clean and comfortable. We slept in so we did not try the breakfast offering... more

Owner Response
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review
Hi Robert, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most gracious mountain views. Our staff works hard to ensure our guests have a relaxing, clean and peaceful atmosphere. I'm glad to hear that you were able to get a good night's rest. We appreciate you taking the time out of your busy schedule to share your experience with us and look forward to seeing you soon. Best, P Shah