Best Western Smokies Park Hotel

A comfy room with good facilities and a lovely meal. The room had good desk and lighting and the lift is helpful for big suitcases. Plenty of parking too. I would definitely recommend this hotel for a business trip. less

Smokies park hotel certainly looks a lot more 'premium' than other BW's I've stayed in over the North West, with a well presented Reception, and friendly staff ready to assist! I believe the hotel bar has just been newly refurbished, and its extremely inviting to enjoy a cold pint after a long day, and the restaurant just off the bar was pretty damn good! Me and a friend both had starters, mains, a drink each, and it only came to £30! We were definitely impressed by the quality of the food for the cost! The lady manager at the hotel is also extremely helpful, and will stop and have a chat if you're outside in the smoking area, very pleasant and a credit to the hotel :) The only thing I could say from my stay that could do with improving, is the benefits that rewards members receive on check in. As a diamond member (and having earned my status the hard way), I was not offered a recognition award, or the chance of a room upgrade, or any acknowledgement of my reward status. I know I'm probably being picky, but I know other BW's offer this. Saying that. The standard rooms are more than spacious for a business traveller, my only tip would be to try and get a room that doesn't have two single beds pushed together, it can be a tad uncomfortable. Parking Tip: If possible, get to the carpark before 5pm, otherwise you may struggle to get a parking space, as many business people return to the hotel after 5 :) less

Just about managed to park up in the much trumpeted FREE CAR PARK! - I thought all hotel car parks were free? Hotel is more like a business conference facility than a family hotel and is very much run in a business-like fashion. The rooms are ok - nothing special but the tea / coffee making facilities are straight out of 1950's Blackpool landlady land. The food is okay - the breakfast was fine. The Bar Prices are ridiculously expensive - £16.40 odd for a couple of lagers and a G&T - when challenged I was told that "it's because you had a double", which worked out at something like £9.00 - kind of took the shine off the wedding we attended; 100 people all spending about £50 plus on drinks - £5,000 behind the bar che ching! Also I had to leave the room we are in to get the lager because they didn't have it on the bar in the room! Perhaps nobody thought any of the 100 or so people would want any? The advertising of future events was relentless and everywhere, it was hard to escape the hard sell. Probably the last time I ever see this hotel but it has made me think to remember to avoid Best Western Hotels on my travels. less

I had my 80th birthday party here in the Medlock Suite on Friday 9th September. The room was arranged in a really nice and clean condition with plenty of room for the 15 round tables. I arranged 6 bedrooms for friends who were travelling a distance and they were all very pleased with the room and the good breakfast. The catering for the party was first class in quality and quantity and was enjoyed by everybody, many going back for seconds. Overall an excellent event, made even better by the friendly and helpful staff. Would recommend. less

A disappointing o/night stay.The room albeit well sized was drably decorated and furnished with a paticularly dingy carpet which gave an off putting first impression. The ensuite however was clean and bright with good quality fittings. An update to modern standards is needed. less