Best Western Smiths Falls Hotel

This Best Western Hotel was the perfect location for us it was close to Rideau Ferry where we needed to go. It had lots of amenities for food, coffee and gas around it and the location was very pretty. Although the outdoor pool was not accessible because of Covid it looked clean and lovely to swim in. The lady I spoke with Linda at the front desk arranged our room she was excellent at finding the best room for us with our little dog she was very nice to talk to and got back to us promptly. Linda put us on the first floor and close to the doors.. we so appreciated it. The room was spectacular and clean and smoke free. We felt relieved when we walked into the room and saw how clean and tidy it was especially during these times of Covid. Thanks so much if we are back your way sometime in the future we will definetly stay with you again and perhaps stay longer next time. Warm Regards, The James' less

We spent one night here during a golf trip. It was pretty good considering the Covid-19 situation. Masks On everywhere inside, I'm good with that. Easy check in with protocols in place. Only thing is that the buffett is closed and that area cannot be used at all. So, you have to fill out a paper and give it back to the reception and your bag of breakfast will be at the front desk in the morning. Don't get excited - it wasn't very much, not much choice. I had an apple, muffin, yogurt and a juice box. No coffee or tea at all. I suggest that they put extra coffee pods in the rooms for the guests; the hotel uses the Keurig machines. less

I've stayed here numerous times in the past and this stay just did not live up to previous stays. Staff were not as friendly or as helpful as in the past. Back door was no functioning properly. The take away breakfast was definitely underwhelming. less

I wouldnt stay here again. booked thru Expedia, I booked a room with 2 double beds. Called the hotel after booking to confirm and also to let them know we had dogs. When I got there the front desk person really didnt know much. Got to the room and it was one queen bed. Was told that the other pet friendly rooms were taken but they didnt have pets. There were long black hairs in the shower. The bed felt like they ripped apart a sofa bed and put it on a foundation. It squeaked like a tin can at the slightest movement and the mattress was very uncomfortable. less

Excellent location. Directly accross from a gas station. Right on the OFSC trail, easy walk into towm. Great for an overnight stay on a longer trip. Good breakfast. Easy sled parking and lots of space. Smith Falls is a nice city to visit. We went to the Station Theatre which was having a gala night. Well worth the trip and a nice away weekend. We would use this hotel again less