Excellent, as usual, manager outstanding.
We have stayed here many times and have always had a good experience. Had a small problem with room key this time and the manager actually went with me to the room to make sure it worked. My only cr... more
We have stayed here many times and have always had a good experience. Had a small problem with room key this time and the manager actually went with me to the room to make sure it worked. My only criticism is that when I entered the lobby to check in, the clerk was on the phone taking a reservation and did not acknowledge me in any way, not even a head nod or upraised finger. I waited at least 5 minutes with no signal whatsoever that she knew I was there. My husband had time to unload luggage, park the car and bring everything in while I was waiting. Finally after she got off the phone she apologized for the wait, but it would have been nice to have some greeting as soon as I walked in. Other than that our stay was wonderful, as usual and this will not keep me away. less