Best Western Smart Hotel

Breakfast was terrible, there was very low variety of food. 3rd bed in the room was horrible, very uncomfortable. Because our room was close to the highway, the room was noisy. I will not recommend this hotel. less

I used to stay there in a few time and all good. The breakfast is hot but we need more for group. The elevator is maximum for 4 people with luggage only. The room is clean and everything id perfect. Thanks alot less

I was satisfied with the hygiene. The room was big and the beds were comfortable. However, I wish the room contained a mini fridge. Because, as a guest we had to buy some food and drinks for the night and store them. Unfortunately, I was shocked when I didn't find a fridge for my use. In addition, more variety in the breakfast foods and drinks would be great. less

The room was not clean, the temperature from the room could not be setup and airflows could only be directed to the bed. I ask to the manager to change my room with another one clean and with the air conditioning system in good working order. His answer was that it could not be because everything was okay with my room. After two nights in that hotel, I got sick. At reception, the hotel access doors were open to enter the warm air inside. Their employees did not support the temperature in the hotel, but we, their clients, had to bear it. An incompetent manager unable to communicate with hotel guests! less

The hotel was aufull, becaus in hotel is verry cold and the manager don’t try to repair this problem.My pillow was dirty with something darker red posible blood from another person.When we say at reception the problem with temperature the manager says to fix uș the problem. less