Best Western Silva Hotel

We ended our week's cycling tour of Transylvania and you approach this hotel from the woods and a most beautiful park. On the other side of the hotel you're only a few minutes' walk from the centre. Our room was like a mini junior-suite, with all 'mod cons' and so nothing to complain about! less

The hotel is located on the edge of the park in a very quiet area. The rooms are clean and tastefully decorated. The staff is extremely friendly and the breakfast food is varied and of good quality. I highly recommend! less

This hotel is on the parc. The rooms are decent. Mixture of new stylisch design and Romanian. The breakfast, menu of the restaurant and employees are typically romanian. This is nice in one way. Not nice if you like a burger or when you try to pay and you are asked to come back later because a more important group need to leave. I would have given 4 starts without this incident because it gave me a feeling that I was less important to them. When a group want to leave on team the group leader needs to get up 15 minutes before is my advise. The location of the hotel is beatifull on the park. There is a playground in the parc for childeren so I will come back with my daughter. Employees are friendly. less

Rooms were reasonable size, clean and comfortable - we had a balcony overlooking the park. Located next to a large park well used by the locals - quite noisy arounddawn/dusk due to huge number of crows that rest in the trees. Approx 15-20 min walk into Sibiu Old Town. We found the staff to be a bit cold and unfriendly. Breakfast was fairly average - we went after a bus tour had been in, and the staff were in no rush to refill the food. Petsonally, I'd suggest a local small hotel of pensiune as our experiences have been nicer in those, but this hotel is ok and reasonably priced. One point is that it is directly under the landing flight path to the airport which is around 5km away, so they come down close and noisy - luckily the airport isnt that busy. less

I stayed for 2 nights on business. The hotel is ok, nothing special but well located and cheap. The food was good, the prices in the bar/restaurant were good and the waiters in the bar were excellent, great English and super friendly. The guy on the desk tonight (30 July) however deserves to be fired. I left my room at 9am and when I got back at 5pm it had not been serviced. I then went to eat and eventually got back to the reception at 10pm - I asked if he could check if the room had been cleaned and he said ‘check it yourself’! So I did and shocker - still not serviced. I went back down and told him and he threw his phone down on the desk and handed me 2x toilet rolls! Never again less