Best Western Silicon Valley Inn

600 N Mathilda Avenue, Sunnyvale, California, 94085-3508, United States
based on 453 reviews Trip Advisor Logo
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Best Western Silicon Valley Inn

Feel the excitement of Silicon Valley at this Sunnyvale hotel. Youll be near LinkedIn, Yahoo, Google, IBM and Apple headquarters, as well as many attractions. All the staff here at the Best Western Silicon Valley Inn are committed to our environmenta show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
600 N Mathilda Avenue, Sunnyvale, California, 94085-3508, United States

Reviews of Best Western Silicon Valley Inn

Traveller Overview:
4.0 Rating: 453 reviews
Excellent 34%
Very Good 33%
Average 20%
Poor 6%
Terrible 4%
Rating

Smarch425, wrote review 01/08/2021

Wonderful!

Lovely, clean hotel with wonderful staff. I can’t say enough about this hotel. The room was enormous with first rate amenities — the coffee in the room was better than Starbucks. I usually don’t sle... more

Rating

skillinfun, wrote review 01/07/2021

Excellent experience all around

Our family stayed in Best Westerns across the country for the last week and this one, was by far, the best experience. Clean, super friendly and prompt staff, easy check in. Current tech and modern de... more

Owner Response
Kesh Bavaria, General Manager at Best Western Silicon Valley Inn, responded to this review
Dear Guest, Thank you for such a wonderful five-star review! We were so happy to know that you had the best experience at our hotel with our clean rooms and friendly staff. We are thankful for your compliments to our staff for their excellent service. We hope you will come back and see us again soon. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at any time. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kesh B Manager
Rating

parksidesf, wrote review 27/06/2021

smells very bad

This place is old. It smells like the 70's. It is so horrid smelling that I had to wipe everything, I mean everything when I got home. It makes me want to gag. I even had to wash all the clothes, so... more

Owner Response
Kesh Bavaria, General Manager at Best Western Silicon Valley Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. We are sorry about your unpleasant experience this time, we apologies for any inconvenience. I wish you had asked us to change the room or would have informed us about the problem right away for us to take care of the problem. We have a very good and aggressive housekeeping team which takes very good care of our rooms cleaning daily. Our rooms are recently renovated, and we get tons of compliments about our service and quality of the rooms. Please accept my personal apologies for falling short in this regard. We would hope that if given another chance, we would be able to reset your expectations, and allow us to find a solution to any future problems. Thank you again for taking time and providing feedback about your stay. I do apologize about the inconvenience with your room on behalf of our entire team. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please do not hesitate to contact me directly. Sincerely, Kesh B. Manager
Rating

maxnicetrip, wrote review 03/06/2021

Great service, clean and modern

We usually stay at a Premier or at least a Plus. We decided to give the standard Best Western another try because it was in our direction. This location exceeded our expectations. They give you the to... more

Owner Response
Kesh Bavaria, General Manager at Best Western Silicon Valley Inn, responded to this review
Dear Guest, We are very happy to receive your great review. Thank you for your great survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,  Kesh B  Manager 
Rating

Magha2021, wrote review 17/03/2021

Best hotel in the block

I stayed at this Best western. Front desk had Corvid safe environment at the check in where staff had mask on, front desk has plexiglass shield and hand sanitizer. Room was very clean with comfortabl... more

Owner Response
Kesh Bavaria, General Manager at Best Western Silicon Valley Inn, responded to this review
Dear Guest, Thank you very much for your five-star review. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely Kesh B Manager